p/reviewsense
Understand reviews. Reply better. Act faster.
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Berkan Sesen

30d ago

How do you currently handle responding to customer reviews?

We're curious how teams and founders manage their review responses today. A few questions we keep hearing from businesses we talk to:

  • Do you respond to every review, or only negative ones?

  • How do you decide what's worth replying to?

  • If you're on multiple platforms (Google, Trustpilot, G2, app stores, etc.), how do you keep track of what's come in?

  • How long does it typically take your team to respond? Is there a target you aim for?

We built ReviewSense because we kept seeing the same patterns: reviews scattered across platforms, inconsistent tone in responses, and teams spending hours on something that should take minutes. But we'd love to hear what the real pain points are from this community. What would your ideal review workflow actually look like?

Berkan Sesen

8d ago

ReviewSense AI - Understand reviews. Reply better. Act faster.

ReviewSense is an AI-powered review management software that helps businesses monitor, manage, and respond to customer reviews from one dashboard. It aggregates reviews across platforms and topics, highlights recurring themes, and suggests actionable improvements — while generating on-brand AI replies and real-time alerts so teams can respond faster and improve their customer experience.