Excited to introduce this today! The Watsi Segment integration makes it easy for companies to automatically send a Watsi gift card to their customers when they take a specific action in their app. This is the first time we're opening up Watsi's API to everyone, and the first integration of its kind on Segment (who've been longtime supporters of Watsi).
New Relic, Zenefits, and Creative Market have already signed up to use the integration as an inspiring way to encourage new sign ups, thank users for referring friends, and delight customers when they reach certain successful states.
Would love to hear feedback, questions, and creative ideas for how to use this thing!
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@gracegarey Many thanks to Watsi for partnering with us to make this integration possible! I can't wait to see how our customers use this to delight their customers. I set it up for Segment in literally 5 minutes.
My favorite thing about Watsi is that you can see exactly where your dollars are going. They aren't nebulous "projects." They are people. You can see them! And, Watsi keeps you posted on their progress.
When you have a few dollars to share, Watsi is definitely the place to go. :)
so cool! would love to hear about how people are using this Segment integration. I'm sure there are a handful of creative ways to make donating easier.
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@benhoffman_ Hey Ben! We're currently giving gift cards to certain folks that complete an NPS survey.
New Relic plans to include it as a delightful part of their lifecycle marketing.
Zenefits plans to use it to thank customers who refer a friend.
Creative Market plans to share gift cards when customers buy a large bundle!
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Awesome integration! We're looking into how we can use this at Creative Market.
@gracegarey I must say, this is f'ing awesome. I love love the possibilities around making charitable donations as added incentives for actions customers take.
@gracegarey Check your twitter @ replies.. would love to chat. We can do it some other day/time when you have a bit more free time :)
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Such a great idea. Taking even more of the friction out of charitable giving and allowing businesses to tie it to incentivizing actions that they really want their customers to take (like surveys) is brilliant.
@eighttwo_three Thanks, Chris! Appreciate that. We're excited to see how businesses use it, and to see the impact it has for patients around the world.
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I love Watsi so much, and I'm stoked to see you partner with them to help fund more life-changing medical procedures!
So wonderful to see this integration @gracegarey! Love the idea that we can deliver customer delight and express gratitude by helping to deliver healthcare.
You know we're big supporters here at Customer.io of both Watsi + Segment. Excited to fold this into our plans too!
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