Michael Schneider

Service Protect - Your customer service issues solved. Now with just one tap.

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boreta (glitch mob)
I travel a lot and this is very exciting. To clarify—let's say I have a ~3 hour flight delay in Atlanta (happens all the time), Service will automatically flag this and be able to talk to Delta that day? I never actually do this myself because it's such a chore and probably leave quite a bit of refunds on the table.
Michael Schneider
@boreta in general, yes. If the delay is weather related or air traffic control, it may not be delta's responsibility. But if it's a maintenance issue or something else within their control, we can for sure help. Our system will flag any delay over 2 hours and offer help - and we have a high rate of success!
boreta (glitch mob)
@schneider So cool, man. Last year on tour I probably had 30 delayed flights and never contacted them. Can't wait to try!
Michael Schneider
@boreta it might not be too late for us to help if it was within the last year!
Sean Glass
Can Protect only help with flights or other things too?
Michael Schneider
@sdotglass Protect can help with any purchase (not just flights) as long as we can find a receipt in your email!
Sean Glass
@schneider love it. thanks
Leo Mersr
This is great app I use it and there were so many issue that I was facing in my furniture removals service but now its very easy to me to manage it.