Shipright - Track product feedback in one organized place
byβ’
A lightweight tool for tracking product feedback (e.g. requests, needs). Anyone in the company is able to submit feedback in seconds, and will stay in the loop on what happens with it. See what matters most to what customers, and inform your product decisions.
Replies
The product is truly great and The Shipright team is always willing to help in case of any difficulties. I would recommend it to everyone
Pros:* The product is very intuitive * The Shipright extension makes collecting notes extremely easy
Cons:I don't see any better alternative, Shipright made collecting feedback very intuitive and enjoyable
Love the Chrome extension, it's super helpful.
Pros:Amazing software for gathering feedback all across the board.
Cons:Just keep developing the product, I think it's going in a great direction.
Shipright
I'm looking forward to new features this year to support B2B products even better (like grouping customers by company and getting company level roll ups)
Pros:Frank and the team are dedicated to creating the best feedback capture tool. Love the Intercom integration and the web clipper.
Cons:None to speak of
Shipright
Shipright helps structure the chaos that user feedback is by doing just enough!
Pros:Love the simplicity, and speed. Very well made.
Cons:Would love to use it on my phone!
Shipright
When I was at Superhuman running growth and delight, we used an in-house version of Shipright to track, review, and follow up on every bit of feedback we got from customers. For anyone looking to build a customer focused brand (and more importantly evangelism), Shipright is a great place to start.
Pros:It's a clean and simple way to build a product your customer actually want to pay you for
Cons:No superhuman integration ;)
Lito
Integration with Drift would be nice.
Pros:Brings everyone on your team on the same page what the latest customer feedback is. Makes user-focused product development a team sport.
Cons:Nothing so far.
Shipright
Very excited to see what's next.
Pros:Getting insights out of notes, tickets, emails, conversations is challenging. Shipright helps create order in chaos. Worth it to check out.
Cons:No alternatives come to mind, especially not focussed on this challenge as much as Shipright is.
Shipright