Ben Lang

Spiral - Analyze your reviews & support data with AI

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Ask our AI Agent anything across your customer reviews, support chats, calls, and surveys; get root causes by version, device, and plan - with proactive alerts before issues get expensive.

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Evelyn King

I had the privilege of working for Spiral for a bit and the tech is legit! No secrets spilled but it's definitely more than a thin wrapper around an LLM. Clever people, cool product, highly recommend :)

Elena Zhizhimontova
@evelyn_king1 thank you, Evelyn!! 😀
Artem Anikeev

We had this. When there are a lot of reviews, you need to choosse the most problematic and truthful one.. And specifically about system errors. And start correcting the situation with it. A useful product, we are waiting for other sites to add!

Christopher Caulfield

Go Spiral!

Elena Zhizhimontova

@christopher_caulfield Thank you so much!!

Seth Johnson
Jared Wong

Wow! Very cool to see a public tool launched by this team. Wishing you all the best, and excited to see what comes next!

Nitesh Padghan

Just spun up a Spiral AI Agent with a Play Store link, instant insights. It’s wild how fast it picked up root issues buried in the reviews. This is going to be a must-have before every sprint planning.

Tommen
Sounds very helpful, good luck guys 💪
Jason

Love the concept of SpiralUp!

How real-time are the proactive alerts?

Seth Johnson

@jason123 as quickly as we receive the data!

Riya Saha

I am excited the launch thank you so much

Mampi

Congrats Elena, love the “one complaint that helps the most customers” framing.Super clear and powerful. I’ve seen the same in my own work:

Nelle Itchka

I recently tried the newly launched SPIRAL, and it exceeded all my expectations. The intuitive user interface stands out, showing a clear focus on user experience. Whether you are a beginner an expert, this software offers something for everyone. From design to functionality, it's a refreshing change in a crowded market.