AI SLA Predictor for JIRA: Automate Ticket Routing & Breach Forecasting 🚨📊

Hi Product Hunt Community! 👋

I just released a new open-source project:

👉 https://github.com/aroojjaved93/AI-SLA-Predictor-for-JIRA-Smart-Ticket-Automation

This tool uses real support data + machine learning to predict SLA breaches before they happen, and automatically routes high-priority tickets — helping you stay ahead of delays and escalations.

🔧 Key Features:

• 🤖 ML model predicts which tickets might breach SLAs

• 📨 Automates ticket triaging and prioritization

• 📎 Seamlessly fits into existing JIRA workflows

• ⚡ Built with Python, Pandas, Flask, Scikit-learn

If you’re working in tech support, DevOps, or project management — this can save hours each week and boost team performance.

I’d love your feedback, stars ⭐, and forks 🔁!

Let’s build smarter support automation together.

Thanks for reading!

— Arooj Javed