Can AI actually improve KYC — or is it making things more complex?

Hi Everyone!

There’s a lot of talk around “AI-powered KYC,” but what does that really look like in practice?

I’m curious to learn from others in the space:

• How are you integrating AI into your KYC workflows?

• Has it meaningfully enhanced decision-making (e.g., for risk scoring, liveness detection, or document verification)?

• Or has it introduced new challenges, like added friction or loss of transparency?

Whether you’re building in-house or using third-party tools, what’s genuinely worked for your team?

Looking forward to your experiences.