Lautaro Nievas

🧠 Now you can teach your assistant what matters

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This week I added a feature that lets each client load their own FAQs —

and the assistant actually uses them to answer in context.

No coding needed. Just question → answer → save.

Internally, it turns into a reference the assistant pulls from when replying.

The goal is to make it feel like it knows the business,

instead of replying with generic fallback answers.

Next steps: I’m planning to allow tone/personality adjustments too.

Would love thoughts on other ways to personalize assistant behavior.

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