UK startup: Developing tech that helps service providers detect when customers might need support

Hi everyone 👋 I’m Elizabeth, part of a UK fintech-for-good startup called Serene.

We’re developing technology that helps banks and service providers detect when customers might need extra support - not just after things go wrong, but earlier on, when life changes start to show up in small ways.

Along the way, we realised the same approach could help people directly too — spotting wasted spend (like unused extras or forgotten subscriptions), surfacing better deals, and making sure support is there before financial stress builds.

We’ve just started building our UK beta community and I’d love to connect with others who care about financial wellbeing, early intervention, and the future of consumer support.

Feel free to drop me a message if you’re curious or want to chat more - I’d love to swap ideas and hear what you’re working on too 🚀