Switch it up!
Many callers mix languages, for example, Hindi and English, in the same call. Voice agents often get stuck in one language or flip back and forth between languages.
Our agents follow the caller. If someone says "let's speak in English", if the speaker switches languages, the agent switches right away and stays there. You, the builder, decide whether it should stick to one language or keep adapting.
Even the agent's own system phrases, like "Are you still there?" and goodbyes, now match the language of the call.
Tell me, does this feature speak to you?
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