Kevin William David

ASAP for Zoho Desk - Take solutions to your customers, with ASAP.

ASAP is a self-service tool that can help brands embed their help center into their website, mobile app or SaaS product. It ensures that contextual help is always made available to your customers through Zia Bot, an AI-powered chat assistant.

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RK Swamy

Good job

Pros:

Great UI

Cons:

Nothing I can think of.

Rino Bertolotto

Features really good made!

Pros:

Fast

Cons:

Not yet find Cons

Miguel Angel Arce

Full integration with other applications for a better service to customers (CRM, Campaigns, Facebook, etc)

Pros:

easy to use, fast to adopt for every body in the company.

Cons:

tracking time to apply to a customers

Carolyn Andrews

Always developing new problems. As a daily user who must work with this, I find it very difficult. Couple of weeks ago a field went missing. Now permissions suddenly changed.

Pros:

At least it is a way to keep things in order but bare bones

Cons:

updates break things

Rajaram
Hey @carolyn_andrews , It's quite unfortunate that you had run into issues with the application. If you're open for a call, we can sort this out real quick. Let me know or you can email us at "support[at]zohodesk[dot]com"