My overall experience with the 360 SMS App has been exceptional. The seamless integration, efficient communication features, and user-friendly design have significantly enhanced our workflow. It has proven to be a valuable tool for streamlining mass texting, chat/messaging, and SMS communication within Salesforce. The positive impact on our engagement and responsiveness has made it an indispensable asset for effective communication.
It is the highest rated Salesforce App available on AppExchange
Pros:It is the best native text messaging solution for Salesfoce
Cons:I don't think thre is any cons from my point of view