Aloha Emails, Season One

Onboarding email breakdowns. 13 chapters to read on Medium.

0 followers

Onboarding email breakdowns. 13 chapters to read on Medium.

0 followers

Aloha, Season One is a collection of email onboarding breakdowns. We took the best welcome campaigns and onboarding series and analyzed them piece by piece. See how these superstars do it: frequency, content, design, strategy, everything.

Launch tags:User Experience•Email Marketing

Launch Team

Tempo - Align Work to Strategy — Turn Jira Data Into Strategic Clarity

Turn Jira Data Into Strategic Clarity

Promoted

Pulse

As founder of Plainflow.com a product that lets SaaS companies automate product communication through visual workflow, this is GOLD. 💎 Thank you for sharing, Kevan. 👏 Needless to say that I might take inspiration from some of these for our recipes section. :) How did you collect such a huge amount of emails? Some companies design customer onboarding journeys based on how the user interacted (or didn't interact with the product). Under the hood, this is a whole lot more sophisticated than a simple sequence of emails. Like in the screenshot below👇, I'm sending a welcome email based on the job role of the new user

Did you create multiple accounts with different interactions to test it?

Report

8yr ago

Buffer

Maker

@leonardofed Yes, really great point, Leonardo. These onboarding campaigns are likely so much more sophisticated than I let on. I probably saw only a sliver. For a couple of the tools, I tested with multiple accounts, but for the most part, the breakdowns only cover one user experience (out of many). Plainflow looks cool btw!

Report

8yr ago

Buffer

Maker

Hello Product Hunt! For the past several months I've been collecting onboarding emails from some of my favorite brands in order to learn their strategies, tips, and secrets. It's quite incredible the variety of onboarding sequences that are out there! I analyzed more than 25 onboarding campaigns from top brands and products, and I narrowed the list down to 13. All 13 onboarding breakdowns are now live on Medium! It's over 10,000 words and 50+ email examples. I'd love to know what you think! (This is also somewhat of an experiment in content. Rather than share these one at a time on a blog, I thought I'd try a "Netflix Model" of publishing all at once for people to binge at their leisure.)

Report

8yr ago

Clearbit

@kevanlee great work on this buddy! We'll be sure to share with Appcues customers. LMK if we can help in any way with the project :)

Report

8yr ago

Buffer

Maker

@tymagnin Thanks, Ty!

Report

8yr ago

Drop

I've been an avid reader of these teardowns through Kevan's mail list. They really made understanding and learning from onboarding processes very easy for me! Glad to see it on Product Hunt now :)

Report

8yr ago

Buffer

Maker

@niharikamaggo 🤗Thanks, Niharika!

Report

8yr ago

Bricks

These are super useful @kevanlee! Just read through the Trello piece and I'm digging into a few more now

Report

8yr ago

Buffer

Maker

@slanoue Awesome, thanks so much, Spencer! Yeah, Trello does a really phenomenal job. Excited to chat more with you about these!

Report

8yr ago

Podia

Really well done, @kevanlee. I'm super intrigued by the format that you published this in. Looking forward to Season 2 ;-)

Report

8yr ago

Buffer

Maker

@lenmarkidan Thanks, Len! Any suggestions for who should be in Season 2? :)

Report

8yr ago

Buffer

What a cool way to learn and think about onboarding! Awesome stuff Kevan 😄

Report

8yr ago

Buffer

Maker

@suprasannam Thanks so much, Super. So many good takeaways from this. Would love to rap about them together sometime!

Report

8yr ago

Elevatr

Great stuff, Kevan! They are awesome. Can't wait to finish reading everything in Season 1.

Report

8yr ago

Buffer

Maker

@eugenoprea Hi Eugen! Thanks a ton! 🤗

Report

8yr ago

Reviews

Most Informative

Did you create multiple accounts with different interactions to test it?