Drive your client relations and sales pipeline forward, with the world’s first Customer Relationship Agent. Andsend identifies your opportunities and drafts compelling messages for email and LinkedIn, so you can easily nurture your conversations and close deals.
Just review and send. No effort, full control.
Hey I'm curious - Lots of sales tools are all about automation, but keeping it personal is what really makes a difference. How does Andsend help users scale their outreach you'd say without losing that authentic touch?
Andsend
@sara_gslar Love that question! To scale the process there are different Agents for different parts of the process.
One Agent helps you identify opportunities that are already in your network through different signals
The second Agent help crafting message suggestion for each contact. The message suggestions are based on your purpose of the conversation, information about the contact and context from the conversation.
Lastly we make sure you always stay on top of your conversations by giving you smart reminders when it's time to follow up.
All you have to do is to review and send ;) This way you can handle all of your business relationships while staying in control and make sure you stay authentic.
@alexandra_skagerholm That makes sense. Does the second agent also take different types of customers into account? For example, balancing closer relationships with some while keeping things more professional and formal with others. And also, curious to hear—have you noticed any patterns in what triggers the best engagement?
Andsend
@sara_gslar Exactly, we have taken into account that people like yourself have different kinds of relationships and contacts that you might communicate with in different ways. That's why we have something we call playbooks, where you categorize your contacts into different playbooks for different purposes. That way the messaging agent knows how to communicate and you can easily get an overview of your contacts in different playbooks.
What different categories of contacts/conversations do you have in your role?
@alexandra_skagerholm Cool, I definitely need to try it more and see the difference it makes—it sounds like a great way to save even more time going forward.
In my role, I have so many different types of conversations, ranging from onboarding and getting started to general support and negotiations. Lots of highs and lows! Some customers need more hands-on guidance and encouragement from me as a CSM, while others are more independent and handle things on their own. So it’s a constant juggling act—challenging at times, but also really rewarding.
How do you see playbooks evolving over time? Would you say they are primarily useful in the beginning as AI eventually adapt messaging based on how a relationship develops, reducing the need for predefined playbooks?
Tried several CRMs but they all feel too sales-focused. How does Andsend approach relationship nurturing differently?
Andsend
@oscar_jonsson1 Interesting, and yes absolutely! I think CRMs are build to the sales managers to maximize and measure performance in their team. Top-down approach, a lot of time spend managing, logging and manually searching a huge database.
We approach it a bit differently by building for the individual. You could say we're turning it inside out, by making everything centered around your conversations – the only place you build value with prospects and clients in the end. By doing so, tables, deal pipes and complex crm setups become next to obsolete. The manager can still use it to monitor and get the overview, but the individuals actually doing sale move their workflow to an intelligent lightweight messenger, which not just saves a ton of time but also enables more efficient conversations.
With Andsend the process is different, more human, and relation-focused. The results are still revenue, just better.
I love the potential this platform has! If it continues to grow and refine its approach, it could become a game-changer for businesses looking to build stronger relationships without the usual hassle. Definitely a company to keep an eye on!
Andsend
@david_palbrink That means a lot to us!
We’re just getting started, and there’s so much more we want to build to truly make Andsend a game-changer. If there’s anything specific you’d love to see as we grow, we’d love to hear your thoughts!
Andsend has been a game-changer for me and my team in lead acquisition. The filtering options are outstanding, making it incredibly easy to find the right prospects. We’ve already seen a great return on investment—this tool saves us an incredible amount of time. I’m excited to see what future updates will bring!
Andsend
@patrick73 Happy that Andsend has helped you and is already giving you ROI. You should check out our new "Inside your network" feature to see if you can find any opportunities that are already in your network. Our new users really appreciate that feature!
Lenny’s Podcast
Gogogo!
Andsend
@lenny_rachitsky @per_clingweld Thx for your support - and - Yes, it is Go for sure.
Andsend
@lenny_rachitsky Thanks Lenny, really appreciate the support and the your podcast!!! 🙌
Andsend
@lenny_rachitsky 🙏 🙏 Thank you for inspiring us every week Lenny! Your podcasts have been transformative for me as a founder. They've completely changed my ways, and have had a greater impact than any other single resource, really!
Streak Hunter
Andsend
@denisss Thank you Denis! We don't really see ourselves as a CRM, so we decided to call it a Customer Relationship Agent! What do you think of that description?
Streak Hunter
Andsend
@denisss Happy you agree with that!
Andsend has been a game-changer for my workflow! It makes networking effortless in different ways, and the AI-powered message suggestions save me so much time. Andsend helps you find new clients and keep track of follow-ups, making it incredibly easy to use while keeping everything organized.
Since using Andsend, I’ve revived old leads, reconnected with past clients, and even closed new deals. On top of that, it has significantly streamlined my networking outreach. Highly recommend!
Andsend
@kevin_houston3 Thx, just keep hitting us with insights :)