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Botrelic
Built to Remember
14 followers
Built to Remember
14 followers
Botrelic Phase 1 brings AI-powered website and WhatsApp agents for lead capture, customer engagement, and support automation. Businesses can deploy multilingual conversational experiences across channels. Phase 2 is underway, introducing AI Voice Agents for real-world business workflows and customer interactions. 🚀
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@prashanth_r_natarajan The WhatsApp and website combination makes a lot of sense for businesses that want to centralize customer conversations. How do you handle context when a customer switches between channels, and will the upcoming voice agents share the same conversation history?
@nicole_hynek Great question. This is actually one of the core problems we’re solving with Botrelic.
Today, conversations are often fragmented a customer starts on a website chat, moves to WhatsApp, and businesses lose the context. We’re building Botrelic around a unified conversation layer where customer interactions, intent, lead details, and history can stay connected across channels.
The goal is that businesses don’t manage separate chats; they manage one continuous customer relationship.
For the upcoming AI Voice Agents, the vision is the same voice will be connected to the same customer context, so the agent can understand previous interactions, continue conversations naturally, and provide a more human experience.
@prashanth_r_natarajan That makes a lot of sense. Having a unified conversation layer across website, WhatsApp, and eventually voice feels like the right way to solve a problem that most businesses still struggle with. Really awesome work on this!
@nicole_hynek Thanks , do share it with people who can get help out of this !