Thanks @timjahn absolutely correct, this is not Trunk Club. They are a retailer and are incentivised to push expensive gear that they have sitting on their books. That makes their stylists inherently biased with their selections. We are a marketplace, we work with any retailer on earth, we can therefore deliver a totally unbiased and truly personalised experience.
Another point to note, we operate our own driver network, whereas Trunk Club relies on courier services - this means we can deliver a far more integrated experience. E.g.:
* our drivers operate outside normal working hours, e.g. 9pm when you get home from work (aside: this has always annoyed me, why do couriers only operate 9-5 the only timeslot when you are guaranteed to be away from home??)
* our personal shoppers can come to visit you during ride-alongs
* unlike couriers, our drivers actually do hard work for you: they request and print out returns forms, buy repackaging material, pack and post
Hey PH, thanks for finding us, co-founder here! Here's an AMA FAQ
BRANDiD is the most personal shopping experience you'll ever have. I would encourage the product people here to take a look - we've reimagined ecommerce and designed everything around the conversation between you and your personal shopper.
Quick reasons why to try us out:
* Try ANY clothes from ANY store in multiple sizes, at home for FREE == try before you buy
* Return Like a Man™ - we have drivers on the streets of SF/Bay Area who collect and process all your returns for you - RLAM™ is free for life - never deal with retailer returns ever again
* Your own personal shopper available 24/7 - uber for personal shopping
** How we compete with Amazon **
* You go to Amazon when you know what you are searching for. You go to BRANDiD when you don't know what you're searching for - most guys fall into this bucket when it comes to clothing
* You cannot try before you buy on Amazon
** Why not just buy straight from the retailers? **
* Retailers are incentivised to make returns as hard as possible. RLAM™ is free via BRANDiD
* Save your inbox from spammy retailer sales emails. Retailers don't get your email address - we scrape delivery APIs and push (iOS or email) you with delivery status updates instead
** How this is not Trunk Club / [other personal shopping startup]**
* TC only work with certain brands. Expensive ones.
* TC is a retailer, they stock their own inventory, they are incentivised to push whatever gear they need to shift that week. BRANDiD is not a retailer, we are a marketplace connecting you with stores via a truly personalised experience
* TC relies on courier services, since we have our own network of drivers, we can offer pin-point collection times outside of working hours which couriers cannot, and our personal shoppers even come to visit you via ride-alongs
** How this is not [fashion tech startup] **
* We integrate with every retailer on earth
* Most fashion tech startup teams do not realise that discovery (personal shopping) is only half the problem. Most do not have a background in retail, logistics and operations - they ignore that returns are a huge friction point for men, and online-to-offline services like RLAM™ are too big and too difficult to tackle. We are dedicated to controlling the complete end-to-end experience, from discovery through to delivery and returns.
And if you've read through this you deserve a prize, so if your startup is in SF, everyone in your team will get $50 off your first $200 - just mention it in the live chat.
Remember that means $50 off any clothes from any store for your entire team. And you don't have to spend the whole $200 in one go, so make your next clothing purchase through BRANDiD. We'll even give you $25 for each person you invite using your referral link.
Thanks, and we're here all day for AMA!
This seems similar to my buddy @colbyh's Cord.ly but with more personal, human attention.
@arush - quick feedback:
1) I was going through the onboarding flow and accidentally selected the wrong option and cannot change it.
2) I'm 6 feet tall exactly and wasn't sure what to answer when it asked how tall I am. I selected "average" because it was in between the two other options but I don't really know what "average" is.
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