Cloud Humans

A GPT-4 bot designed for customer support

953 followers

A GPT-4 bot designed for customer support

953 followers

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Customer support tools

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AI Chatbots

Say hello to ClaudIA: an AI bot designed to dramatically reduce your customer service load. No tech setup needed – she learns from FAQs, interactions and is already integrated with all major helpdesks.

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Launch tags:Customer Success•Artificial Intelligence•Bots

Launch Team

Unblocked — Giving your agents the context to save time and tokens.

Giving your agents the context to save time and tokens.

Promoted

Incredible evolution of AI in customer support! ClaudIA seems like a game-changer. Keep up the fantastic work!

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2yr ago

Cloud Humans

Maker

@murilocapanema thanks, Murilo. Can't wait to see Genial Care using it

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2yr ago

I focus on helping growing, entrepreneurial companies plan for and adapt to changes by designing structures, processes and practices that move businesses forward without leaving people behind. I consider inclusion at each step, architecting solutions that reduce systemic biases. I get to know my clients' organizations, values and employees and use that understanding to build human-centered operations solutions based in 20+ years of experience leading successful organizations.

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2yr ago

It seems like you've mentioned "ClaudIA," but as of my last knowledge update in September 2021, I don't have any specific information about ClaudIA. It's possible that it could be a name, acronym, or term that has emerged after my last update. If you could provide more context or details about ClaudIA, I'd be happy to try to help you with your question or comment.

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2yr ago

Cloud Humans

Maker

@lorraine_ellis hey Lorraine, not sure I completely understood the comment, but I'll do my best to answer. "ClaudIA" is how we called Cloud Humans' AI-based agent for customer support. In the beginning, the name was CloudIA (since we are Cloud Humans). In latin languages (PT and ES), "CloudIA" sounds like the name "Claudia". A lot of our customers and companies we talked to said they were bummed when they learned it wasn't "claudia", so we swapped the name to "ClaudIA". If I haven't responded your question, just reply back 😁

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2yr ago

Impressed by the efficiency of the ClaudIA product's sorting capabilities. It effortlessly organized my chaotic data, enhancing accessibility and saving valuable time. A user-friendly interface combined with accurate sorting algorithms makes it a must-have tool for streamlined information management.

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2yr ago

Cloud Humans

Maker

@joseph_horton1 amazing you are liking her, Joseph

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2yr ago

Kombai

Is there a basic setup fee involved with the Usage fee? Congratulations on the launch @iankraskoff

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2yr ago

@iankraskoff @sourabh_upreti it starts at $1k per month that is consumed as ClaudIA responds tickets. If you pass that consumption, you start getting charged per ticket

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2yr ago

Kombai

@iankraskoff @ian_kraskoff1 Thanks for the information

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2yr ago

Unicorn or Bust

Great Product! Does ClaudIA learn from FAQs and past interactions to provide accurate responses?

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2yr ago

Cloud Humans

Maker

@shantanu_apex that's exactly right. She's built first through the FAQs, then reinforced by previous interactions (because we are connected to the helpdesks, this is very fluid), and last via a human reinforced feedback (we have a product for that). Then she's ready for battle 🤺

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2yr ago

Senta lá claudIA

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2yr ago

Cloud Humans

Maker

@renan_correa1 best comment EVER. O melhor do Brasil é o brasileiro.

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2yr ago

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Cloud Humans is praised for its innovative approach to customer service through its AI bot, ClaudIA. Users appreciate its ability to enhance customer experience and employee efficiency without requiring technical setup. The platform is noted for its potential to democratize remote work by offering flexible opportunities, though concerns about job stability and fair conditions are mentioned. Overall, Cloud Humans is seen as a valuable tool for businesses looking to improve customer service scalability while maintaining quality and empathy.

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