Clientpulse
Voice of customer insights for PMs
98 followers
Voice of customer insights for PMs
98 followers
LLM-based clustering to organize support tickets into actionable topics. Monitor overall trends and drill down into individual mentions to uncover root causes. Built for PMs to understand customers at scale. Pricing starts at $0.02 per ticket.
@aleksanadr_lavrinenko Awesome to hear that even a simple version made a big impact on support! 🙌
Right now, we’re going deeper into analytics across multiple feedback sources, not just support tickets. I see much greater value in aggregating all customer feedback in one place.
That said, we’re also exploring a few interesting use cases like syncing tags back into helpdesk after clustering to help prioritize responses, and automatically generating tasks based on new topics, emerging bugs, or feature requests.
However, we’re not focusing on chatbot automation, since there are already many solutions in that space.
Congratulations! I hope the product will help people and companies!
Leadl - new age of lead generation
Good luck, Alex!
Good luck have fun!
Itmeo
Love dark theme. Nice design, congrats!
@dimabraven Yeah, we went with dark mode by default because… why not? It's just cool 😎
Amazing!! Looking forward to a demo:)