Reviewers see Coinbase as easy to pick up, with a clean interface, simple trading, real-time prices, and a wallet that feels beginner friendly; one user also highlights using its Python API. But the praise is offset by repeated complaints about high fees, weak customer support, limited product access, app and network reliability problems, and, in harsher cases, blocked accounts or missing rewards. Overall, people view it as a convenient on-ramp to crypto, but one that can become frustrating or expensive once problems appear.

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•4 reviews

Coinbase is an OG of the crypto space and personally I have never had a problem with security so I can't rate them below 3 or 4 stars. However their customer support is lousy, they charge pretty high fees, and lastly don't offer a wide variety of products. Thankfully, they have been developing their coinbase wallet as well as other tools that will keep them competitive.

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14 views3yr ago

•2 reviews

Massive scam. They will steal your money. The Fees are ridiculous and they just don't pay out the rewards advertised. They advertise that some crypto you can get over 5% a year in rewards but they just flat out don't pay. customer service is basically non existent. It took customer service two hours to tell me they couldn't help with the problem. Most of the time was spent "checking the issue". After leaving this message they suggest trying to contact customer service. Please save your time and money by choosing another service.

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13 views3yr ago

•3 reviews

I used this crypto exchange at the beginning of my personal crypto journey. However, my account was suddenly blocked without any clear reason (at least in my opinion). I didn’t lose a lot of money, but it was still an unpleasant experience.

What needs improvement

account closure without notice (1)

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4 views7mo ago

•23 reviews

I had a bad experience with this app. Network issues are the most annoying things to happen. I had to restart the app dozens of times before it worked fine. I've already lost an hour.

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3 views2yr ago

•1 review

Best crypto app. The interface is great and it is super easy to buy/sell. I am also using their API for python.

What's great

user-friendly interface (1)

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2 views8mo ago

•1 review

It is one of the best in the market for bringing newer people in the space, but does have high fees and limited access to lots of the crypto ecosystem.

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3 views2yr ago