Doris
Turn conversations into insight; surfaced when you need them
60 followers
Turn conversations into insight; surfaced when you need them
60 followers
In order to bridge the inconsistency gap across GTM teams, we're creating the intelligence layer for your customer lifecycle. Conversation summaries aren't good enough; we turn real conversations into insights and deliver them to the relevant stakeholders when they need them. Initial clients have increased conversion rates by 27% and ramped reps 3x quicker.
Hello Product Hunt! Thanks for checking out Doris 👋
👥 Who we are
I’m Hayden, co-founder of Doris Labs. After 10 years in tech (including Vertice, the UK’s fastest-growing startup) I’ve seen the same pattern over and over: a handful of top reps drive most of the revenue. My co-founder Frazer, previously leading AI product at PatSnap (a B2B unicorn), saw the same thing. So, we built Doris Labs to close that performance gap.
🚀 What Doris does
Doris analyzes your team’s customer conversations (email, meetings, calls) and surfaces the insights reps need exactly when they need them. Think objection handling, value drivers, competitor mentions, customer context-right at their fingertips.
We use those insights to:
Make sure every stakeholder walks into that client meeting prepared
Automate call admin (CRM updates, follow-ups, task generation)
Create repeatable, data-driven playbooks for the whole GTM team
💡 How teams use Doris today
Meeting prep: One client pulls up Doris before every call to instantly see past objections, pain points, competitor mentions, and personal hooks for each attendee.
Faster onboarding: Another uses Doris playbooks, built from real conversation insights + internal PMM content, to ramp new reps 3× faster.
Coaching that works: Doris maps each insight (e.g., an objection) to the rep’s response and the customer sentiment that followed. That means you see what actually resolves issues and what doesn’t.
⏳ Why now?
Most teams already have call summaries… but no one reads them. Leaders told us repeatedly that insights are trapped in recordings, notes and emails. Doris turns that into actionable guidance at the exact moment it matters.
🚧 What’s next
We just launched Ask Doris, which lets you explore trends across your customer base in seconds. Next up: an expanded insights module covering competitor shifts, upsell opportunities, and more.
🔥 We’d love your feedback
Do you see performance inconsistency across your GTM team?
Would automated, insight-based training help you scale?
Are your reps spending too much time on admin between calls?
Thanks for checking us out. We’re excited to be here! 🙌
This looks like an extremely useful tool! How deep do the customer insights go and how are they used in practice?
@simon_thompson6 Thanks Simon - The insights initially get pulled from your emails and meetings. We then look to understand the insight deeper ie has the objection been resolved or not. We then surface these insights automatically in our meeting prep for the different stakeholders, SWOT analysis and playbooks or you can free search them at any time!
How does this integrate with CRM? Are you able to edit the input prior to upload, or is it automated after your call is logged?
@ben_coverdale Hey Ben, great question. We have native CRM integrations that automatically sends the summary etc to your CRM. For specific fields we understand with you what ones you would want updated during onboarding and then the user can confirm in the platform after the call.
Very exciting news. Would be keen to hear what you perceive the top differentiators between MeetDoris and other standardised or unpersonalised AI agents/ copilots to be?
Great question@lily_wells! we think that the output of any AI driven too, especially Agentic, is only as good as the input. So without the insight extraction fuelling the analysis, the data is unstructured/messy and the output follows suit!
Sounds great! Are the playbooks/analyses updated on an ongoing basis to take into account progressing conversations/interactions?
@j_g40 Hey - yep they are automatically updating with the more insights and conversations you have!
We’re building the intelligence layer for the next generation of GTM teams!
Doris turns real customer conversations into:
• market intelligence
• competitive insight
• positioning feedback
• and organisational learning
If you like what you've seen, you can sign up for our free two week trial! Click "Get Started" on our website here https://dorislabs.com/ (you can cancel anytime, but hopefully you love it!).