In order to bridge the inconsistency gap across GTM teams, we're creating the intelligence layer for your customer lifecycle. Conversation summaries aren't good enough; we turn real conversations into insights and deliver them to the relevant stakeholders when they need them. Initial clients have increased conversion rates by 27% and ramped reps 3x quicker.
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Meeting prep is a big pain point for me - easily 30 mins of my day. Excited to see Doris coming into the space.
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Maker
@harrye_w thanks Harry! We hear this a lot about the meeting prep taking too much unnecessary time!
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Can product teams also use this to spot emerging feature requests or roadmap opportunities from customer conversations?
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Maker
@anastasia_romanova8 great question! Yes they can- our SWOT analysis shows what your customers are asking for, automatically captured from conversations. We actually used it for a recent feature where customers were asking for a sentiment trend line across each client journey!
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Love this! Also usable for qualitative research?
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Maker
@henry_drake Thanks! Absolutely. We have the ability to search across all your customer conversations and insights (email, meetings, calls) through an open text function and create the research needed; whether thats for win/loss, customer trends, opportunities for development etc- we also have an out of the box SWOT analysis feature that does this automatically for you!
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What’s the difference between this and a rep using a summary?
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Maker
@eben_becerra good question! We think summaries are really hard to keep track of and digest, and don’t give you the info when you need it. So surfacing insights when walking into a meeting for example is a way better method of understanding the context!
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Wow- this looks great. What’s the difference between this and a rep using a summary?
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Maker
@grace_thompson4 thanks Grace, we think a summary only gets you so far and rarely do you go back and read those summaries! So surfacing the insights when you need them is so important otherwise they’re missed
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Looks awesome! Are you able to generate custom playbooks within Doris?
Meeting prep is a big pain point for me - easily 30 mins of my day. Excited to see Doris coming into the space.
Can product teams also use this to spot emerging feature requests or roadmap opportunities from customer conversations?
@henry_drake Thanks! Absolutely. We have the ability to search across all your customer conversations and insights (email, meetings, calls) through an open text function and create the research needed; whether thats for win/loss, customer trends, opportunities for development etc- we also have an out of the box SWOT analysis feature that does this automatically for you!
Wow- this looks great. What’s the difference between this and a rep using a summary?
Looks awesome! Are you able to generate custom playbooks within Doris?
Swytchcode
Great. Congrats on the launch!
@chilarai Thanks so much for the support! Glad you like it :)