Feedby

Filter user feedback from your comment section

89 followers

Filter user feedback from your comment section

89 followers

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LLMs

Your YouTube videos comment section is filled with great user insight. But filtering the thousands of meaningless comments is too time-consuming. Let our AI do that for you and get all that user feedback, questions and bug reports in your inbox.

Free

Launch tags:SaaS•Artificial Intelligence•GitHub

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Maker

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⚡️I'm launching a Startup a week until I find Product-Market-Fit. Insp by @marc_louvion @levelsio This week I’ve launched 💬Feedby, a tool to filter your company's YouTube comments for user feedback & bug reports and get them in your inbox. Check it out at http://feedby.danigleba.com Check out what I'm building at https://danigleba.com

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3yr ago

Corbado

@marc_louvion @levelsio @danigleba very cool, congrats on launch! Which AI model are you using?

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3yr ago

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Maker

Hi @vdelitz, Thanks! I'm using gpt-3.5-turbo-1106

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3yr ago

@danigleba The tool looks great. It will be really helpful for the Youtubers who have a lot of followers. How accurate of the filter? You know that we all do not want to miss any important comments, feedback, and bug reports by accident. What are the filter options users can have to use? Can they customize it? If yes, it will be awesome.

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3yr ago

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Maker

Thanks @trinhdhuynh! Working on it

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3yr ago

Corbado

Wow, great idea! How are the comments pulled off YouTube? Are you scraping the site of the video? Reading it off the HTML? I'm sure there are a few ways YouTube blocks automated reading of comments, right?

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3yr ago

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Maker

Hi @lrueger, I use the YouTube API to get all comments in JSON, turn them into text, and send them as part of the prompt to the AI. Which returns in JSON format. It is pretty simple, honestly.

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3yr ago

Super helpful for creators :) Does it segment the comments into positive, negative, neutral? I can see this being very handy for social media managers too

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3yr ago

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Maker

Hi @shimron_etrnl, Thanks! Now it organizes comments in feedback, bug reports and questions. But targeting social media creators or managers is a great idea! Then, of course, I would add features like positive, negative, etc.

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3yr ago

@danigleba When do you anticipate that changes are made accordingly to feedback? (Not to rush or anything haha, just curious) Yes, social media creators and managers are good but the overall marketing team too, since we base alot of our strategy on sentiment! Excited to see the progress of a great product :)

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3yr ago

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Maker

Thanks for the insight @shimron_etrnl! I can add the feature in the following days. Can you please explain everything you would like to get for your marketing team (so I can add it to the site hahahah). - Positive, negative and neutral comments - Anything else you would like to see?

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3yr ago

@danigleba Perhaps it can turn into some kind of chart, with % of positive, negative, neutral, question feedback (if that makes sense lol?). That way, it's easy to review and report! I can think of more in due time. If you have twitter, give a follow and I'll keep in touch with you with any other suggestions :)

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3yr ago

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Maker

@shimron_etrnl Great thanks, just followed you on twitter. I'll let you know once I'm done with the new feature

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3yr ago

Hey, congrats on the launch! I was scrolling over a ton of comments on a Youtube video yesterday to find an info and did not think of any product about this problem, good find! 😄 I feel like the $1 paywall might be a bit harsh though. Maybe an ad model like Youtube summarizers/downloaders sites would be a better fit to engage users?

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3yr ago

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Maker

Thanks @clement_mia! Interesting, honestly, I added the paywall to avoid losing money on OpenAI credit hahaha. I will definitely consider other monetization options.

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3yr ago

@danigleba Ahah I understand, I had the same considerations but hey, sometimes we've to commit 😄 That said, I found out that GPT3.5 can be really cheap, especially when using the same conversation with a single pre-prompt. I'm curious to know how your handled this part btw!

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3yr ago

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Maker

@clement_mia I just pass the comments to a pre-prompt and use OpenAI's api completions to get an answer in JSON mode. Most YT videos have <1k comments, so that's pretty cheap. But if you run it with thousands of comments, the length of the prompt brings the price up. Not to crazy numbers, but of course, in scale, it would be considerable.

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3yr ago

@danigleba yep, I understand. Free below nk comments, payed over nk maybe or something? I'm even getting the paywall for videos with a few comments (watch?v=Jv0g6KJmIG4). You could also warn the user but still run the prompt only for the first n comments so it does not block the user but keeps some kind of limitation. My 2 cents! Well done anyway! :)

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3yr ago

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Maker

@clement_mia Definitely, thank you!

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3yr ago

MightyMeld for Tailwind

cool product, wonder if you can draw insights from thee feedback in any way. Maybe something like sentiment analysis

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3yr ago

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Maker

@_viclotana Working on sentiment analysis right now. :) Stay tuned

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3yr ago

Sider Omni Sidebar

This is a really useful service, but are there plans to support other services besides YouTube, like Redis or Discord?

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3yr ago

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Maker

Hi @rick_fan, the logical path would be to add other websites, of course. For now, it is only YT, but stay tuned :)!

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3yr ago

Jusi

Congratulations on the launch. There is an issue. Excellent speed. Be careful on the turns. What are the future plans for its development?

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3yr ago

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Maker

@kostyadoronin Thanks! The plan is to add sentiment analysis and improve UX with YT videos. After that, adding other channels like Reddit, Instagram, Twitter, Intercom... And possibly automate everything so that any new comment in any new channel is automatically filtered, stored, organized and summarized.

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3yr ago

Jusi

@danigleba looks like a real challenge. wish you luck, Dani

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3yr ago

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