Launching today
Ferndesk is a complete help center with an agent that checks every article against your product, catches what changed, and drafts the fixes for you.
Launch Team / Built With
Viktor.comAn AI coworker that actually does the work
Promoted
Congratulations @wilsonsquared on your launch! What is the method through which Ferndesk detects when there is any change in the product that impacts an article? 🤔
Inbox Zero
this is awesome!
Out-of-date docs cost more than missing ones because people trust them. Nice to see a tool built around catching that.
Dial
100+ teams before the launch post even goes up is the real signal here, most "PLG" tools launch to build that base, you're launching with it already proven. the PR-merged-to-drafted-fix loop in the screenshots is the interesting bit - is it reading the actual diff to guess what changed in user-facing behavior, or does it need someone to still write a plain-English note on what the PR does before it can draft the doc update?
Mailwarm
Congrats on the launch, Wilson! A help center that keeps itself current is exactly the pain most support teams quietly live with. Love that it stays in sync instead of rotting after every release.