Form.one is a fully customizable chatbot that never sleeps. Your virtual employees can offer consultations, arrange meetings, accept payments, and collect and send data securely.
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Technical support services for the product are excellent and someone seems to always be available.
I can see how having a chatbot will motivate technical support staff to provide a better service that the bot cannot provide, and also to move up the career ladder. I think operators are well aware of the requests and needs of customers and they can think through the logic of communication of the bot and improve its capabilities. Tweaking and improving a bot is much more interesting than answering the same questions 8 hours a day!
Pros:
I can see how this could increase brand loyalty by providing a friendly face 24/7
In our personnel department, HR reps are often asked routine questions, like how to apply for leave. We decided to implement Form.One, and now our employees use it to fill out all HR forms.
Pros:
Frees HR team from having to service on typical requests and prepare documents
Cons:
The service doesn’t allow employees to send documents to their supervisors for approval
Sometime early 2019, Form.one users will be able to send documents, via webhooks, to any service for approval, and then your employees can send the document created by the bot for signature in a couple of clicks. For now, you can of course download and forward the document.
My sincere congrats with the first launch on PH.
1) In general I like the idea, but it would be great to receive a demo, without request;
2) Website and design - awesome, love it;
3) Maybe in future it will be great to integrate your solution with Invocable (https://www.invocable.com/) - building skills for voice assistant, like Amazon Alexa.
Good luck ^_^
Hi Product Hunters!
Our motto is “Work Smarter, Not Harder.” A great way to start doing so is by creating very own personalized chatbot. This brave new bot can complete tasks usually performed by hired specialists while you focus on more fulfilling tasks. Form.One lets you create every imaginable and unimaginable idea with the most reliable support staff member: a robot!
We have a very special offer tied to our Product Hunt launch: New clients will receive 6 free months of Form.One use, including 500 chats per month.
Give it a try, and let us know how it goes.
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I love that the bot’s questions and answers are fully customizable in any language, even ones like Arabic, Hindi, Chinese, Japanese, Korean, Russian or Hebrew, which use non-English characters. It’s so inclusive to the needs of today’s global workforce and customer base.
As an HR professional, this tool would make my job of onboarding new staff members so much easier. We use so many of the same documents and forms with every new hire, and yet we still process them each individually, taking up our time and theirs. This seems so much easier!
At the end of this year, users will have the opportunity to study analytics on the total number of users, the number of requests to the bot, the percentage of loyal customers and the number of processed messages. You can easily check the satisfaction of users with answers right now: a bot can ask to evaluate its work and easily collect feedback from your customers.
Technical support services for the product are excellent and someone seems to always be available.
I can see how having a chatbot will motivate technical support staff to provide a better service that the bot cannot provide, and also to move up the career ladder. I think operators are well aware of the requests and needs of customers and they can think through the logic of communication of the bot and improve its capabilities. Tweaking and improving a bot is much more interesting than answering the same questions 8 hours a day!
Pros:I can see how this could increase brand loyalty by providing a friendly face 24/7
Cons:I didn’t find any yet
Form.one
In our personnel department, HR reps are often asked routine questions, like how to apply for leave. We decided to implement Form.One, and now our employees use it to fill out all HR forms.
Pros:Frees HR team from having to service on typical requests and prepare documents
Cons:The service doesn’t allow employees to send documents to their supervisors for approval
Form.one
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I love this tool and I think I’ll use it to help process orders, especially because it works with Stripe.
Pros:Bots can integrate with any services and corporate systems
Cons:I didn’t find where a place to see the analytics for bot queries and user satisfaction. with answers
Form.one