Glass

Everything post-sales for consumer goods.

2.0•1 review•

4 followers

Everything post-sales for consumer goods.

2.0•1 review•

4 followers

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Glass lets brands convert their packages into personalized smart packages with just a QR Code. These smart packages lets a brand's customer to engage with the product and help brands fight counterfeits while fetching brands with post-sales analytics.

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Launch tags:Analytics•Customer Communication•Tech

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Viktor.comAn AI coworker that actually does the work

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This is solving a huge pain point for D2C brands. What kinda analytics does Glass share with the brand?

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5yr ago

Glass

Maker

@srikanthch10 As of now our system aims to deliver a set of analytics that include. 1. Time to customer 2. Engagement duration on product information. 3. Validated customer feedback and ratings. 4. Out-links / CTR 5. Repeat customers. (Imagine that could work even for biscuits) :)

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5yr ago

Love your idea, I was just curious if you can add a QR for augmented reality, would this work with glass?

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5yr ago

Maker

Hello everyone! 👋 Really happy to finally share what we've been working on. We created Glass to solve a major problem with physical products: Post-sales analytics and engagement is almost non-existent. 🕳️ Glass lets brands convert their packages into personalized smart packages, to engage and retain their buyers. With Glass, brands can easily help their buyers build a happy relationship with the brand through the products' lifecycle. Including things like managing warranties, requesting services and much much more. In a very human-friendly way. ✨ We empower the brands to track their products and help their customers authenticate them - keeping counterfeits out. We deliver real-time authentication using cryptographically secured Crystal Codes based on blockchain. This also provides brands with insights into products journey that they've never had access to before. 🛡️ Here's how it works: 📦 Add our code to your packages, and convert them to smart packages. 📸 Your buyer scans the product with their phone's camera to interact with it. See for yourself: https://www.getglass.co/demo 💯 You get validated intelligence of your products directly from customers. We're currently running trials with multiple brands across several industries including Cosmetics, Pharmaceuticals, Cannabis, Pet food, etc. Can't wait to answer your questions :) Thank you to this amazing community! 😇 Vishnu V, Co-founder | Glass Cryptolabs

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5yr ago

Glass

Maker

Glass was designed to address one of the most critical requirements of the industry at this point. Amidst the 2020 pandemic supply chain and markets have been totally been redefined. While the crippling situation with supply chain management is getting worse every day with more and more things getting affected from chips to coal. The way customers perceive, understand and respond to marketing and brands have also taken a great shift from what it used to be in the pre-pandemic years. Customers began to choose brands more and more based on the trust and relationship they had with them than based on many other parameters. Brands are also making a much greater effort to engage the customers with their stories, information and consistency as a brand. The fundamental issue with this is the lack of transparency and validation in the supply-chain system and within the post-sales environment. Glass solves the absolute lack of post-sales analytics in consumer goods, a steep disadvantage in consumer goods compared to digital goods where the companies get real-tile and comprehensive feedback. Using the solution will allow brands to confidently observe, plan and work with their market and supply chains as Glass uses state of the art cryptographic and blockchain technology to provide validated post-sales analytics and feedback from the market directly into a easy to understand graphical dashboard. Glass's chat interface acts as an universal portal that is understood by every internet user and enables a brands to deliver information, warranty and support for the products directly from the brand to the customer.

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5yr ago

Glass

Maker

Have been working with the team for past 4 months to build this product from scratch. The concept is super futuristic and will surely solve market problems! Really privileged to be part of the founding team.

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5yr ago

Great concept! This is gap in the CX space today. Lot of potential. Very good execution too. Tried the demos and they were fantastic.

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5yr ago

Love this idea! QR code adoption has been on the rise and this addresses a ton of problems.

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5yr ago

Glass

Maker

@jimmy_mesta Thank you:) And the best part is, a consumer can manage warranties, services, repurchases of all their owned products( in all industries i.e organics, food bev, pharma, cosmetics, consumer electronics ,even automobile) from one single profile.

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5yr ago

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