Hotjar
For digital experiences people love
4.8•21 reviews•1.6K followers
For digital experiences people love
4.8•21 reviews•1.6K followers
Hotjar’s visual insights, user feedback, and live interviews show you what site visitors do, and why they do it. Access all the insights you need in one place and join 1.1 million websites in 180+ countries who already use Hotjar to turn their clicks into conversions. Install a single script and get started for free.
Hotjar Reviews
The community submitted 21 reviews to tell us what they like about Hotjar, what Hotjar can do better, and more.
4.8
Based on 21 reviews
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Reviewers mostly see Hotjar as a practical way to understand on-site behavior and improve UX and conversion rates. Heatmaps, session recordings, feedback polls, and forms are the most cited strengths, with several users saying setup is quick and insights are easy to act on before redesigns or launches. Some also praise customer support, privacy controls, and educational user-interview events. The main criticism is narrower: one reviewer says recent pricing changes split core features in a way that feels like paying more for the same service, and another wants better segmentation.
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