Inbox by Vanilla

Name: Inbox by Vanilla
Rating: 5.0 (1 reviews)

Free customer support software

5.0•1 review•

112 followers

Free customer support software

5.0•1 review•

112 followers

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Customer support tools

Vanilla's Inbox app allows you to manage support tickets, live chats, and other customer communication.

Free Options

Launch tags:Email•Messaging•Customer Communication

Launch Team / Built With

Render Sandboxes: a computer for every agentGive every agent its own machine. Starts in under a second

Promoted

Wow, that's amazing! I can see this being also implemented with Shopify. Congrats on the launch! 🚀🎉

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2yr ago

Inbox by Vanilla

Maker

@victorsaisse thanks so much, Victor! And great idea :)

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2yr ago

Hubflo

Congrats on the launch, Peter! Vanilla sounds like a great solution for simplifying tool management. How does your live chat widget integrate with existing websites, and what are the setup requirements for connecting email to the support inbox?

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2yr ago

Inbox by Vanilla

Maker

@hakz thanks, Hakim! The live chat widget should be super easy to integrate. You just copy a code snippet from your settings page and place it on all the pages on your website that you want it to show. Eventually we will add more filtering rules so that you can paste the code all over the site and then just use filters to determine when and where you want it to show up. Another cool thing is that this snippet will also serve as our universal snippet for Vanilla. So if you use other Vanilla apps in the future, you won't need to do anymore installing stuff on your site if you've already done it once with another app :)

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2yr ago

@peter_gratale1 - congrats and great job launching Vanilla. I checked out your website which looks great (very clean) and I will be giving your product a try shortly!

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2yr ago

Inbox by Vanilla

Maker

@dave_lavinsky thanks so much, Dave! Just let me know if you run into any questions :)

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2yr ago