Internal Note focuses on Zendesk and the Sunshine platform. It’s ran by Thomas Verschoren. I’ve got more than 10 years of experience with Zendesk and I’m CTO at Premium Plus, Premier Zendesk Partner, focussing on consultancy, training and custom development.
I’m a big fan of the Zendesk developer toolkit and API offerings.
When developing integrations or flows for the platform I often discover ideas that can be useful for more people. The idea of this newsletter/blog is sharing this concepts to inspire other Zendesk users, and get feedback to improve my own flows.
Translate Zendesk Ticket Fields