Jumpspeak

Language immersion 24/7, at a fraction of the price

3.9•21 reviews•

64 followers

Language immersion 24/7, at a fraction of the price

3.9•21 reviews•

64 followers

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Language Learning

Jumpspeak teaches you a new language the way you'd actually use it, by speaking in immersive conversations powered by chatbots. Get intelligent speech feedback, learn what you care about, and speak with confidence on day one. Try it free: jumpspeak.com

Jumpspeak Reviews

The community submitted 21 reviews to tell us what they like about Jumpspeak, what Jumpspeak can do better, and more.

3.9

Based on 21 reviews

Review Jumpspeak?

Reviewers are split. Many praise Jumpspeak for practical, conversation-first lessons that feel more useful than vocabulary drills, saying the app helps with speaking, listening, pronunciation, confidence, and personalized pacing. Several also like its simple interface and real-life scenarios. But the harshest complaints focus on billing and support: users report surprise charges, hard-to-cancel subscriptions, double charges, refund disputes, and unclear upsells after signup. A few also question lesson quality or speech feedback accuracy, so strong learning value is tempered by trust and customer-service concerns.

+18

Summarized with AI

Pros

practical speaking focus (9)

cultural insights (2)

immersive conversations (2)

interactive lessons (2)

language immersion (2)

personalized learning (2)

real-life dialogues (2)

Cons

poor customer service (4)

limited refund policy (3)

Pros

Cons

Reviews

Most Informative

Founder Reviews

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Other Reviews (21)

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•1 review

I signed up with Jumpspeak, tried it, and it's no better than, say, DuoLingo (which is free). The Listening exercises play a short sentence, then you have two options about what was just said. It's a pointless exercise, as even if you understood nothing in the sentence, there's one obvious answer, and an (AI-generated ?) obviously-wrong second answer. Or, sometimes, they just show the correct answer a second time, so both options are correct !! A nice looking app, but completely pointless. The only positive thing I have to say is that I requested a refund, and they processed it within a day.

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2yr ago

•1 review

The app adapts to my learning pace and style, focusing on scenarios I'm likely to encounter. This personalized approach helps solidify my speaking and comprehension skills more effectively than traditional methods.

What's great

practical speaking focus (9)personalized learning (2)

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1yr ago

•1 review

Terrible customer service. I signed up for the app, it was fine, but stopped using it, and a year later got auto-charged even though there was no warning that the charge was upcoming (cool ethics, guys). They will not refund me because it's part of their terms (which some companies will do as a goodwill gesture). So yeah, I just donated a bunch of money to some guy named Sean Kim so he owes me a dinner because this was a lot of money to waste, unknowingly, on a service I'm not even using. Do NOT give them your credit card. Waste of money and time. Not a great reputation.

What needs improvement

poor customer service (4)limited refund policy (3)auto-renewal issues (1)

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1 view1yr ago

•1 review

Made a purchase, charged twice, Jumpspeak (and Google) refused to refund me one of the two Tried to purchased a lifetime subscription. I though I pressed the wrong button or didn't push hard enough when the first click had no response and I tried again. Then I found I got charged twice. A Dozens emails and trying to get past Google Bots later. Here are the lastest correspondences. Right now I am placed on a Google virtual answering machine and Jumpspeak pretended nothing ever happened Jumpspeak This is Cynthia with Jumpspeak. It seems we may have been included on this thread in error. I am happy to help with any technical aspects of Jumpspeak, but we are unable to provide a refund from our system here. --- The contract we have with Google Play does not allow us to provide refunds for purchases made through Google Play. Google We see that you've requested a refund for the order (GPA.--). I can completely understand your situation and empathize with it. As a one-time courtesy we tried to process a refund for your order but I'm afraid it was not granted based on our Google Play refund policies. However you're definitely not out of options: You might want to reach out to your developer on this since Google Play acts as an online marketplace, you are actually making the purchase from the app developer. Developers are solely responsible for delivering any content and making sure that it works as intended, and providing refunds in accordance with their policies. According to our Terms of Cooperation, developers of apps have their own refund policies and if it meets their policy requirements, you might also receive a refund. You can reach out to the developer at the official email address: support at jumpspeak.com I'm sure, your developer will help you with a positive outcome. Should you need anything, please feel free to reach out. Have a wonderful day ahead!

What needs improvement

poor customer service (4)limited refund policy (3)

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1 view2yr ago

•1 review

AVOID. It says TRY 100 DAYS. There is no trial, you are billed immediately. After you sign up, you quickly find out via about 10 pages of "addons" that whatever you signed up for really does nothing. They get you in and charge you and then the pages follow showing what you signed up for, one check on the list, premium AI has all the features they tout and that increases the cost 1.5x and that is just the first Addon they push on you.

What needs improvement

misleading pricing (1)

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1 view1yr ago

•1 review

They refuse to cancel my membership. I have reached out on several occasions over the last few months with no response. Jumpspeak does NOT have a phone number or email and in order to cancel, you have to run through a website prompt that essentially leads nowhere. It's a complete waste of my time and now I've resorted to contacting my CC company to set up a block and to dispute these charges. Outrageously poor customer experience.

What needs improvement

poor customer service (4)difficult cancellation process (1)

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1 view2yr ago

•1 review

I think the app is actually really good. I, inadvertently, purchased it twice and Jumpspeak canceled my earlier subscription and said they couldn't refund it because it was past the 100 days. Why they didn't offer to cancel the most recent refund, I don't know. The bottom line, expect disingenuousness and obfuscation if you're dealing with customer service.

What needs improvement

poor customer service (4)limited refund policy (3)

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1 view2yr ago

•1 review

Jumpspeak has revolutionized my language learning experience. Its emphasis on real-life conversations rather than repetitive vocabulary drills has boosted my confidence and prepared me for real-world interactions. A game-changer for practical learners!

What's great

practical speaking focus (9)immersive conversations (2)

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1yr ago

•1 review

I've used many language apps, but Jumpspeak's focus on practical, conversational skills is unmatched. It simulates everyday scenarios that help me use what I learn immediately. Perfect for preparing for real conversations!

What's great

practical speaking focus (9)real-life dialogues (2)

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1yr ago

•1 review

Not only does Jumpspeak help me practice the language, but it also immerses me in the culture behind the words. The cultural insights embedded in the conversations are enlightening and enrich my learning journey.

What's great

cultural insights (2)

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1yr ago