Knock is a product and customer messaging infrastructure. You can use Knock to power all of your product's messaging needs, including transactional messaging, lifecycle marketing, one-time announcements, and in-product messaging, without the effort of building and maintaining your own in-house messaging system.
Knock is made with engineering, product, growth, and operations teams in mind. It's easy for developers to implement, and simple for less-technical users to maintain in our dashboard.
This is the 3rd launch from Knock. View more
Email API benchmarks
Launching today
Today we're releasing email API benchmarks, a real-time dashboard of email provider performance to help you compare and choose.
The dashboard is powered by the billions of API requests Knock sends to downstream providers like SendGrid, Resend, Postmark, and more. We've aggregated this data to highlight important metrics (like response time and error rate) to help you compare email providers, not based on hype, but on their real-world performance data.
Free
Launch Team
Knock
We're excited to get this product out into the community. Hopefully this data adds another dimension to how you're evaluating your email tools. Let us know what other metrics you'd like to see included here in the next version!
great stuff. I know an agency, charging 4-5k/m for building and maintaining these kind of dashboards. They won't be happy to hear about your product :)
Knock
@davitausberlin Thanks for the kinds words! Glad we could get some free info out there for everyone.
Knock
I also wanted to share some of the insights we pulled from this data set. It updates everyday, so will be different tomorrow, but here are some high level stats about the performance of these APIs:
⚡API response time
Most email APIs had a median response time of less than 500 ms.
But the three fastest providers on average were: SendGrid at 22 ms
Postmark at 33 ms
Resend at 79 ms
At p99, the long tail of requests, SendGrid still wins with an average of 157 ms.
⚠️ Error rate
Most email APIs have an average daily error rate close to 0.00%.
But peak daily error rates were grouped between 0.02% and 3.41%.
AWS SES had the most days with error rates below 0.01%, covering the entire 90 day window.
👏🏼 Adoption
We looked at both sending volume on Knock and channel growth.
Users sent over 500M+ messages with SendGrid over the last 90 days.
But Resend had the most new channels created, continuing it’s upward trend.
Congrats on the launch! The API benchmarks are a massive gift to the dev community.
I’m interested in the AI Agent workflow on the homepage. It’s a bold vision. However, I’m curious about the transition from the Agent qualification to the Hard-Coded branching logic.
It feels like there's a huge opportunity to make that messaging logic as dynamic as the Agent itself. I’ve mapped out a specific way to bridge that logic gap for Enterprise-tier users. Mind if I share that insight with you?
AI Community Manager
Will you add a chatbox so I can ask an AI how to read these benchmarks? Sometimes there is a key parameter that is not obvious that matters more than many others. Congrats on the launch!
Will try it out for our org!
Knock
@abhinavramesh Thanks for your support!