KomodoDecks

Boost Team Productivity with unlimited screen Record & SOPs

4.5•37 reviews•

1.2K followers

Boost Team Productivity with unlimited screen Record & SOPs

4.5•37 reviews•

1.2K followers

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Productivity

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Team collaboration software

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Screenshots and screen recording apps

Master team productivity with KomodoDecks: free screen recording, collaborative comments, SOP editing, & MacOS transcript-based videos. Elevate your workflow! 📈🎥👥

KomodoDecks Reviews

The community submitted 37 reviews to tell us what they like about KomodoDecks, what KomodoDecks can do better, and more.

4.5

Based on 37 reviews

Review KomodoDecks?

Reviewers mostly see KomodoDecks as a useful Loom alternative for recording walkthroughs, SOPs, tutorials, bug reports, and client training, with repeated praise for automatic step-by-step guides, easy sharing and editing, branding, analytics, and transcript-based workflows. Many say it saves time and improves team communication. But a smaller, sharp group reports the opposite experience: crashes, freezes, failed saves, mobile quirks, and missing polish, with the strongest complaints aimed at unresponsive support. Overall sentiment is positive, but reliability and customer service look inconsistent.

+34

Summarized with AI

Pros

screen recording (20)

easy to use (9)

guides creation (8)

SOP generation (7)

video sharing (6)

AI features (5)

responsive support (3)

transcript-based editing (3)

white-labeling options (3)

analytics (2)

Cons

buggy software (4)

poor customer support (3)

crashes and freezes (2)

no auto-save (2)

Pros

Cons

Reviews

Most Informative

Founder Reviews (2)

Other Reviews (35)

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•1 review

🚫 Komodo Deck – Overhyped, Underdelivered, and Completely Ignored Users 😤 I rarely post negative reviews, but this time I have to speak up. After weeks of frustration, I want to save others from wasting their time, money, and trust on Komodo Deck. 💸 ❌ The Reality Behind the Hype: What looked like a promising tool to streamline processes and document workflows turned out to be a bug-filled, glitchy mess. The software constantly lags, randomly crashes, and sometimes just refuses to record or render at all. 🐞💥 Every time I tried to use it for a serious workflow, it broke down midway, forcing me to start over or switch to another tool. What’s worse? There’s no auto-save, no recovery, no proper user flow. Just pain. 🙄 📬 Where Is the Support Team? Hello? Anyone? I’ve sent over 8 emails in the last 3 weeks asking for help. ZERO response. No ticket ID, no bot acknowledgment, nothing. It’s like they vanished after taking your subscription fee. 🕳️👻 This is not just poor support—it’s blatant negligence. There’s no active community, no status updates, and no social media engagement. You're on your own. 🛑 ⚠️ Final Verdict: Avoid Komodo Deck Don't fall for clean UI screenshots or nice taglines. What they promise and what they deliver are worlds apart. It feels like an abandoned project dressed up for launch day. Instead, if you want reliable and actually supported tools for documenting or sharing processes, try: ✅ Tango – Clean UX and responsive team ✅ Scribe – Stable, smooth, and regularly updated ✅ Loom – Trusted by teams worldwide and works like a charm 💬 My Advice? If your workflow or business depends on tools like this, run in the other direction. Trust takes time to build—but Komodo Deck shattered it instantly. 💔

What needs improvement

poor customer support (3)buggy software (4)no auto-save (2)crashes and freezes (2)

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6 views1yr ago

•1 review

HIGHLY RECOMMENDED! First some well-deserved praise, then some practical help in using their tool. Guys, I went through the hassle to set up my ProductHunt account just to be able to upvote these guys. Khanan and his team have underpromised and overdelivered to the point that it would be criminal not to support them. I was constantly getting surprises after signing up for their software, nothing but good surprises. Often with startups in the SaaS world, you'll see the reverse. These guys are clearly talented at their craft, passionate about business, humble to hear feedback, driven to improve the product, and generous to their customers. I rely on Komodecks in my marketing efforts. I love being able to send videos to prospects about marketing services with screen recordings of my website, offer, and how it can help their business. I get stats about when they view them and the videos are hosted on my own subdomain so it's more professional than "cold looms". It's set as videos.mydomain.com. Plus, it's all using my branding. It comes with a desktop app that transcribes (just like Descript if you're familiar with it). Trust me when I say this, I've had the opposite of buyer's remorse with this product and it's been some time since I bought it.

What's great

analytics (2)screen recording (20)custom domain (2)transcript-based editing (3)white-labeling options (3)

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6 views3yr ago

•4 reviews

One of the most versatile screen recorders that i have had the privilege of using, also pretty generous limits. Its my daily driver for screen captures and has grown by leaps and bounds since its inception, was actually waiting for a windows app as the mac app could do a lot more than windows, but was pleasantly surprised to see that they managed to push the functionality in the plugin itself. The best tool ever, moved away from berry cast and the crappy vadoo tv once i got this.

What's great

screen recording (20)

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4 views3yr ago

•2 reviews

I've been a Komodo Decks user for the past 2 years, but lately, it's been pretty sh1tty, full of annoying bugs. They should focus on bug fixing and not those new 0-additional-value AI features. On average I have to record everything twice, since it either crashes, or freezes, or the save doesn't go through... It used to be a great product but nowadays I would definitely NOT recommend it!

What needs improvement

buggy software (4)AI features (1)no auto-save (2)crashes and freezes (2)

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1 view1yr ago

KomodoDecks

Sorry you're having a bad experience. Please reach out to support so we can look. support@komododecks.com

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1yr ago

•17 reviews

Enjoying using the platform, it makes it super simple for me to share instructions with clients. Not only can I quickly record a video of what to do, it can also create written instructions! This is a killer feature and helps build guides and instructions quick and easy. What's missing is a simple online video editor to save me having to download, edit, and then upload for sharing.

What's great

screen recording (20)SOP generation (7)guides creation (8)

What needs improvement

video sharing (1)

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3yr ago

KomodoDecks

Thanks Mark! 🙏 - A unique video editor is on the way :)

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3yr ago

•4 reviews

Komodo has been a game-changer for our workflow. The ability to quickly record, edit, and share screen recordings has facilitated much smoother communication across our remote teams. The step-by-step guides are particularly useful for documenting and streamlining our SOPs. It's rare to find a tool that so effectively meets such a wide range of our needs. Thanks Khanan and the team.

What's great

screen recording (20)SOP generation (7)guides creation (8)

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2yr ago

•8 reviews

I absolutely LOVE Komodo Decks. The editing with transcript has actually changed the way I record my how-to videos. When I realize I made a mistake while recording, I just keep rolling, pause for a second and say "resume". That way, when I go to edit the video, I can find the irrelevant sections before that and remove them easily.

What's great

transcript-based editing (3)

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3yr ago

KomodoDecks

Appreciate you Duy! Thanks for submitting your feedback to us in the community and helping improve Komodo!

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3yr ago

•1 review

so far so good. it has most features of loom although I'd like fewer clicks to be able to start up a video and also to have a "continue recording" feature or way to stitch videos together for sharing. I had to stop a video for an unexpected interruption and you can only start over and stitch them together in another app

What's great

video sharing (6)screen recording (20)

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3yr ago

•1 review

Super easy to record videos and track your steps automatically. Like if Loom got an upgrade for SOPs. We use it for all video-sharing needs. Could use some admin panel upgrades but it has been on a great trajectory in the past year that we've been using it.

What's great

easy to use (9)video sharing (6)screen recording (20)SOP generation (7)

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2yr ago

•1 review

Mobile app puts a Komodo advertisement at the end of every video even though I paid for the software! Also, when recording in landscape/wide video, the thumbnail of your face is the wrong way! Makes it unusable. Support is non-existent.

What needs improvement

poor customer support (3)buggy software (4)ads in paid version (1)

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2yr ago

KomodoDecks

Hi Brian, this was fixed a while ago. If you continue seeing issues please reach out to our support team. Thanks!

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2yr ago