Leavely
Cancellation feedback modal for SaaS live in 5 minutes
1 follower
Cancellation feedback modal for SaaS live in 5 minutes
1 follower
Stripe tells you someone cancelled not why. Leavely adds a feedback modal to your SaaS cancel flow. Users pick a reason, optionally leave a comment, and cancel normally. You get a dashboard with reason trends over time and one-click CSV export. Works with React, Next.js, plain HTML. One script, 5 min setup. Free plan available built for indie hackers, not enterprise.
Hey Product Hunt! 👋
I built Leavely to solve a problem I kept running into: every time a user cancelled a Stripe subscription, I got a webhook and a timestamp. That's it. No reason, no context, nothing.
I tried sending post-cancellation email surveys. Out of 30 cancellations, 2 people replied. Useless.
So I built an in-app modal that catches users right at the moment they cancel. One question (pick a reason) + one optional comment. Response rates are way higher because the user is still engaged they haven't closed the tab yet.
What Leavely gives you: → A feedback modal you drop into your cancel flow (one script, one function call) → Custom cancellation reasons you define → A dashboard showing which reasons are trending up or down → CSV export to share with your team
It's built for indie hackers and small SaaS teams not enterprise. No sales call, no complex setup, no bloated analytics platform.
Free plan available. You can be live in under 5 minutes.
I'd love your feedback what's missing? What would make this more useful for you?