Letterbook
AI support platform built for startups
618 followers
AI support platform built for startups
618 followers
The modern alternative to Zendesk, Freshdesk, Intercom, and Front. Connect your database and Stripe. Our AI support agent resolves tickets across email, forms, and other channels.
Free Options
Launch Team / Built With
Really cool! Is a Paddle integration planned as well?
Letterbook
@sophiafyi Yes! Paddle and RevenueCat are both planned. We also just built a way of shipping custom integrations for our early customers. Would love to learn more about your support stack & show you how it works! Grab a time: https://cal.com/dawson-chen-iuthbm/demo
Dawson this is so real. We're two founders building WTMF and support has been one of those things that just quietly eats your time. Never felt like Zendesk was made for teams like ours.
The auto-prepared resolutions thing is what caught my eye. Going to try it out. Congrats on the launch and honestly 100k on Martin is a tough act to follow, excited to see where Letterbook goes.
Letterbook
@shreyak_singh Absolutely man. We've switched several founder friends off Zendesk and would love to help you fix your support stack too! Feel free to book a demo here and I can get you set up!
@shreyak_singh Support quietly eating your time is such an accurate description. Never feels urgent until it's the first thing you deal with every morning.
@dawson_chen Congrats on the launch!
Letterbook
@shreyak_singh @dawson_chen @jared_salois Absolutely!
The idea of AI-assisted founder support that handles customer emails is appealing, though I'd want to know how it trains on your product context specifically. Generic AI email responses are easy to spot and can actually hurt more than a slow manual reply. How does Letterbook handle things like refund disputes or something outside its training scope?
Letterbook
@aditi_saxena6 We integrate with your Stripe, database, and knowledge base to have full context when resolving tickets!
Stellar Sleep
Congrats on the launch! Happy to be a paid customer. Letterbook is a game-changer (and we've tried and paid for zohodesk, help scout and freshdesk in the past)!
Letterbook
@edrei_chua Thank you so much for all the amazing feedback Edrei!
Respan
Letterbook is the best support platform ever. We love it at Respan. Congrats on the launch Dawson and team!!
Letterbook
@andydy25 Thanks for the support Andy!
Nowadays
Congrats Dawson!! That's incredible that it can even process the refunds on stripe as well. Excited to try it out!!
Letterbook
@amysunyan Thank you for the support Amy!
Codebuff
Congrats! Trying it now...
Letterbook
@jahooma Thanks for the support James!!