Built by former restaurateurs, Loop is loyalty and rewards done right. Any retail, hospitality or tourism business can launch a program in minutes - rewarding guests for creating social content, referrals, and reviews - turning customers into advocates. The best part: businesses can connect into shared reward ecosystems, so a customer earning at one venue gets rewarded across a whole network. Your brand, your data - we just provide the software (think Shopify, not a marketplace).
Hey Product Hunt!
I'm Tom, founder of Loop. I spent years as a restaurateur and I kept seeing the same problem: businesses spending a fortune on ads but not rewarding or retaining their existing customers properly or incentivising them to return or become promoters.
So we built Loop. It lets any hospitality or experience business spin up a loyalty program in minutes and reward customers for posting on socials, leaving reviews, referring friends, etc., turning customers into true advocates.
The part I'm most excited about is what happens when businesses connect. Instead of everyone running their own isolated program, Loop lets independent businesses form coalitions - so a customer earning rewards at one venue can discover and get rewarded across a whole region, precinct, or festival.
We're running this live in a wine region in Australia right now, and watching customers move and spend between businesses because of it has been the most exciting part.
We keep it simple: you own your brand, you own your customer data, we just provide the software (think Shopify, not a marketplace that owns your customers).
I'd genuinely love your feedback - especially from anyone who's run a business and been burned by ad spend before!
Report
the shared reward network idea is honestly pretty smart, especially for smaller spots that can't run a loyalty program alone. wish this existed when i ran my cafe.
Report
Maker
@adnan644914 thanks! Yes lots of small operators don't have the leverage that larger groups do, but with our system they can connect up and share audiences to reduce CAC and improve retention :) I also wish it existed when I ran my restaurant!
Report
Setup was way easier than I expected and the shared reward network idea actually clicked for me once I saw how it ties venues together.
Report
Maker
It's been a great journey building Loop Fans and understanding even deeper the power of loyalty and engagement. And this is the part I feel most rewarded by: onboarding businesses that see the value in building lasting relationships with their customers instead of constantly chasing the next sale. The Loop ecosystem is now live and I can't wait to deliver better experiences for our partners.
Report
No reviews yetBe the first to leave a review for Loop Fans
the shared reward network idea is honestly pretty smart, especially for smaller spots that can't run a loyalty program alone. wish this existed when i ran my cafe.
@adnan644914 thanks! Yes lots of small operators don't have the leverage that larger groups do, but with our system they can connect up and share audiences to reduce CAC and improve retention :) I also wish it existed when I ran my restaurant!
Setup was way easier than I expected and the shared reward network idea actually clicked for me once I saw how it ties venues together.
It's been a great journey building Loop Fans and understanding even deeper the power of loyalty and engagement.
And this is the part I feel most rewarded by: onboarding businesses that see the value in building lasting relationships with their customers instead of constantly chasing the next sale. The Loop ecosystem is now live and I can't wait to deliver better experiences for our partners.