NorthOne Business Banking

A mobile business bank account built for makers

4.2•19 reviews•

42 followers

A mobile business bank account built for makers

4.2•19 reviews•

42 followers

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Online banking

NorthOne is a simple, fast, and beautiful business bank account. It takes under 3 minutes to open a NorthOne FDIC-insured business checking account and get access to fully mobile ACH, wires, check deposits, and access to >300,000 fee-free ATMs nationwide.

NorthOne Business Banking Reviews

The community submitted 19 reviews to tell us what they like about NorthOne Business Banking, what NorthOne Business Banking can do better, and more.

4.2

Based on 19 reviews

Review NorthOne Business Banking?

Reviewers mostly praise NorthOne for responsive support, a simple interface, and features that help small businesses stay organized, especially envelopes, accounting integrations, revenue views, and smooth money movement. Several long-time users say it saves time and feels more personal than larger banks, with fast help when issues come up. But the negative reviews are serious: a few customers describe sudden account suspensions or locked cards, frozen funds, weak follow-up, and fees they felt were unjustified. Overall, feedback is strongly positive but shadowed by trust and account-access concerns.

+16

Summarized with AI

Pros

customer support (9)

accounting software integration (4)

envelope system (2)

personalized communication (2)

Cons

account suspension (3)

unhelpful support (3)

account closure (2)

funds freezing (2)

questionable practices (2)

Pros

Cons

Reviews

Most Informative

Founder Reviews (2)

Other Reviews (17)

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•1 review

On Friday March 17th 2023 I was notified without any prior warning or notice that my business bank account had been suspended. My funds were frozen and I was locked out my account. I received an email from Northone stating "We have decided to suspend your account until an account review is completed." I was told I needed to submit a questionnaire, invoices explaining my business, and information on my other bank accounts in order to continue to use their services. The bank had been fully aware of my line of business for more than a year after signing up and I operated my account the same way until this day. According to them this is something "all financial services companies do". No other bank has ever attempted this that I have dealt with. It was not until I threatened them with legal action that they immediately unlocked my account. Numerous payments that I had tied to my account were missed causing me to work over the weekend to rectify the situation and use my other bank accounts that I thankfully had for my business. Judging by complaints here on BBB this has happened recently to many of their customers. I have no desire to do business with this bank especially with their services being offered through the The Bancorp Bank Holding Company which is being sued by investors for similar liquidity issues that recently brought down Silicon Valley Bank. Stay away you've been warned

What needs improvement

account suspension (3)funds freezing (2)questionable practices (2)transaction issues (1)

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1 view3yr ago

•1 review

DO NOT GET THIS CARD SAY NO TO NORTHONE CARD I woke up to a nightmare when I went to check my card and it was locked I been trying to get access to this card all day I sent my ID With me holding it and nothing how is this company continuing to get away with this now I have to figure out how to come up with this money again that was my security deposit and I promise I’m not letting this go Has anybody tried the better business bureau because this is not ok I WISH I WOULDVE READ THE REVIEWS B4 I opened the account 😭😩

What needs improvement

account suspension (3)funds freezing (2)questionable practices (2)unhelpful support (3)

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1 view3yr ago

•1 review

North One makes banking for my yoga business so easy. I can connect through all my payment methods to see total revenue. Expenses are easy to cover because I can put my money into different envelopes (ensuring I save enough money for rent every month, for example). Love the monthly summaries. The one time I needed help from customer service, they were super quick and helpful. 100% recommend for anyone that wants to stay organized and save time with banking.

What's great

customer support (9)envelope system (2)

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2yr ago

•1 review

If I had a chance to give them 0 stars I would! STAY AWAY FROM THIS BANK AT ALL COSTS!!! I worked very hard for monthsssssss with Medicare to start receiving payments and the second my first payment came in they automatically suspended my account and I gave them all documentation they asked for to remove the suspension off and after sending everything they respond to me saying sorry we are closing your account I reply back to them writing a nice paragraph they stopped responding to my emails, but when I was emailing them prior they were quickly responding after my paragraph they completely stopped responding to me I work with patients I work with the government Medicare and HMO insurances I work with terminally ill patients and I work with vendors, Nurses, DME & Supply that are expecting payment for their services they’ve provided for my patients and now I have to reach back to Medicare and start the process again thank you northone for all my cost loss and they will definitely hear from my attorney

What needs improvement

account suspension (3)unhelpful support (3)account closure (2)

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2 views3yr ago

•1 review

I wish I could leave more than 5 stars. North One Business Banking is incredible. North One is really paving the way in online business banking with a user-friendly interface. Plus, the customer support team is always available when needed. The platform provides a seamless integration with accounting software, saving SO much time. I highly recommend North One to any small businesses out there looking for a reliable and efficient solution to handling finances.

What's great

customer support (9)accounting software integration (4)

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2yr ago

•1 review

NorthOne Business Banking has been a game-changer for my small business! The user-friendly interface makes managing finances a breeze, and the customer service is exceptional – they’re always responsive and helpful. I love the seamless integration with accounting software, which saves me a ton of time. NorthOne truly understands the needs of small businesses and delivers a banking solution that’s efficient, reliable, and innovative. Highly recommend!

What's great

customer support (9)accounting software integration (4)

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2yr ago

•1 review

I am thoroughly impressed with North One's user-friendly experience. They truly understand the needs of small businesses when it comes to banking and provide even more than expected. Having been with North One for two years, I can attest to their exceptional customer service team, who are always responsive and helpful whenever I need assistance. I highly recommend this company to anyone considering joining.

What's great

customer support (9)

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2yr ago

•1 review

Having tried several banking options, I've found that North One is a game-changer for my business. The mobile app is super easy to navigate, and it's helped me do all my financial tasks in one place. Plus, their customer support team has helped me out a lot and they're extremely knowledgeable. Really glad I switched to North One!

What's great

customer support (9)mobile app (1)

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2yr ago

•1 review

I’ve used North One for years to do my business banking. It’s perfect for what I need. High limits and moving money is a breeze. They’ve added a lot of great new features lately, and their customer service has always been great.

What's great

customer support (9)high transaction limits (1)

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2yr ago

•1 review

I love North One! They make business banking simple and straightforward. Big fan of all the integrations they offer, plus their support team is very responsive and helpful.

What's great

customer support (9)accounting software integration (4)

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2yr ago