Hey Product Hunt 👋 I'm Darshil, founder of OpsScaleIQ. I built this because I watched franchise operators lose money to a problem no tool solved. Here's the gap: a franchise operator gets a 1-star Google review about cold food at their Scottsdale location at 11 PM on a Saturday. They can see the review in their reputation tool. But that's where it ends. No task gets created. No manager gets notified. No deadline is set. No one documents that the problem was actually fixed. Existing tools fell into two camps — reputation monitoring (Birdeye, Podium, Reputation.com) or internal ops checklists (Jolt, Zenput). Neither talked to the other. OpsScaleIQ is the bridge. Here's the loop: → Review lands (Google, Yelp, Trustpilot, TripAdvisor) → AI triages it into one of 25 operational failure categories → Task auto-generated and assigned to the location manager → Manager resolves it with photo proof → OpsScore™ updates automatically No manual triage. No review falls through the cracks. The platform covers AI review triage across 22 industry verticals, Auto-Pilot AI responses, SOP playbooks, shift heatmaps, multi-location benchmarking, SMS campaigns, franchise compliance exports, and a Brand Portal for corporate HQ. Who it's for: Multi-location franchise operators — from 5 locations to 5,000+. QSR, fitness chains, auto repair groups, hospitality brands, salons, healthcare, and more. Pricing is transparent: $79/mo billed annually (1 location, 14-day free trial) → $239/mo (up to 5 locations, 5 seats) → $479/mo (up to 10 locations, 30 seats) → Custom Enterprise (unlimited). If you run 3+ locations, see your own gaps right now — free, no signup: opsscaleiq.com/free-audit (results in 60 seconds). Would love your feedback. Happy to answer questions about the AI triage approach, the 25-category taxonomy, or anything under the hood. 🙏

OpsScaleIQ

The operational intelligence OS for franchise operators

The operational intelligence OS for franchise operators