ParrotMob

1-click pay by text

3 followers

1-click pay by text

3 followers

ParrotMob enables one-to-one customer experiences for businesses - all powered by SMS. Our Conversational Commerce Platform drives mobile revenue growth with 1 click Pay by Text, Product Recommendations, and personalized 1:1 customer engagement.

Launch tags:Messaging•Fintech•Customer Communication

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Maker

Hey PH, Osa from ParrotMob here. ParrotMob’s Conversational Commerce Platform enables one-to-one customer experiences for DTC brands - all powered by SMS. Our product drives mobile revenue growth with 1 click Pay by Text, Product Recommendations, and personalized customer engagement. DTC brands are struggling to find an optimal way to engage with their customers. I created ParrotMob to not only help business owners optimize their customers’ digital shopping experience but to also build a platform that helps consumers shop on mobile more easily. The last time I was on Product Hunt, I was leading engineering on Landing Pages in MailChimp. As an immigrant from Nigeria working in big tech, I was living an American dream, but not my own. So I left my job to build a mobile commerce solution that goes beyond the virtual storefront; leading SMS payments is just the first step. We’d love to hear your feedback and answer any questions! If you haven’t already, try out our Pay by Text button on our demo site on your smartphone. What other features do you think interactive SMS can empower? Link to demo site: https://parrotmobdemostore.com/

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6yr ago

@osa_gaius Congrats!

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6yr ago

Treehoppr

Is there a dashboard for the retailer to let a "real person" enter the conversation in like in the product video?

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6yr ago

Drops by Parrot

Maker

@douglasfranklin Great question Douglas. There is. We've built a Slack-like conversational interface for customer experience teams at DTC brands to enter the conversation. We've that the seamless transition from an automated system to a human (and back) is vital for both the brand and the consumer.

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6yr ago

Product Hunt

Interesting! I know SMS can sometimes be a bit tricky security-wise, my bank got hacked through SMS, would you have any concerns about that with Parrot? Love the idea!

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6yr ago

Drops by Parrot

Maker

@aaronoleary Great question. We take security seriously at ParrotMob. We work closely with our partners at Twilio and Stripe to ensure that we are following best practices. With regards to bank accounts: according to our research, those attacks occur when folks get a text message that they believe is from their bank and provide information to attackers. To counter that scenario, all payments to ParrotMob are initiated using your own phone. Put simply, you have to send us a text from your physical number to initiate or complete a transaction. Moreover, we ensure that we encrypt and secure any data we store so that an attacker cannot pretend to be a brand trying to sell you something. Our approach does not completely mitigate issues like SIM swapping where the phone network is compromised. To address that we're working with Twilio and the carriers to ensure that we are following best practices.

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6yr ago

Interesting concept! I was just trying the demo site but didn't see a pay by text option, which page is that on? I wanted to see how the payment/shipping info works when using this option. I work for an ecomm company so this might be something we could use.

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6yr ago

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Maker

@chad_per Hey Chad. Please try clicking "Add to Cart" on any product to enable the "Pay by Text" button. We'd love to work your company. I'll reach out to you shortly to schedule a more in-depth walkthrough.

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6yr ago

Looks amazing, do users need to route back to a mobile website to finalize a purchase?

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6yr ago

Drops by Parrot

Maker

@murphj11 Great question. As a consumer, once you've made your first purchase via text, you don't need to go to a mobile website. You just send a text to buy stuff.

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6yr ago