Plain

Name: Plain
Rating: 5.0 (5 reviews)

Provide customer support as polished as your product

5.0•5 reviews•

325 followers

Provide customer support as polished as your product

5.0•5 reviews•

325 followers

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Project management software

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Team collaboration software

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Customer support tools

Plain is a customer support platform for modern tools. Let users reach you from anywhere in your product, in any format. View product interactions and messages in a single timeline, and get real-time information from your own systems right at your fingertips.

Free Options

Launch tags:Customer Success•API•Developer Tools

Launch Team

Viktor.comAn AI coworker that actually does the work

Promoted

Simple, clean UI. It makes me think the product is super intuitive and easy to use. This is super helpful when dealing with many chaotic situations that inevitably appear when offering customer support. Love it, keep up the good work! Great hunt, @chrismessina, awesome product @simonrohrbach, @mattvagni. Best of luck from now on, team!

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4yr ago

Plain

Maker

Thank you so much for the kind words and support @livia_burbulea !

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4yr ago

We had used intercom and zendesk at our previous company (respectively in that order). Though intercom was replaced relatively quickly when I joined - but our experience with zendesk was really bad. It took more than 3 weeks to do all the setup, train support team, do the data transfer. I would never have used zendesk at whatever company I built. Glad that plain exists, will use this as our support tool on what we're building.

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4yr ago

Plain

Maker

@abhishek1846 Thanks Abhishek, this means an awful lot! We'd absolutely love to have you on board!

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4yr ago

We’ve been really happy with Plain! Their API is super flexible, and chat was easy to setup. Congrats on the launch!!

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4yr ago

Plain

Maker

@ajnandi Thanks so much AJ! We're so excited about Subset 🙌

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4yr ago

The only game in town if you have (a) non-standard support processes - think customer, delivery partner, company - and (b) do not want to build it yourself from scratch. With Plain you get 80% of what you'd otherwise build from scratch from its developer platform and just need to build the remaining 20% Big fan and early supporter.

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4yr ago

Plain

Maker

@cschagen Thanks you Chris. We count ourselves very lucky to have had you as a supporter since pretty much day 1!

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4yr ago

Axiom

Congrats on the launch! 🎉 API-first software has been so needed in the customer service space and the power really shines in features like Customer Cards. Excited to see what comes from Plain in the months and years ahead!

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4yr ago

Plain

Maker

@dominicchapman Thank you Dominic!!

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4yr ago

SpareDesk

Hardly surprising given the team behind it but Plain has set a new level for customer support tooling! I think most engineers can relate to struggling with the lack of flexibility and programmability in customer support tooling. Excited to see where Plain goes!

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4yr ago

Plain

Maker

@dscottpi Thanks a ton for the kind words and support Dan - hope you're doing great!

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4yr ago

Propel for LLM Apps

Massive congrats on the launch. Proud to be an early backer of Plain. The value of their API first approach cannot be understated. Not only that they also have UI components for helping you build entirely custom uis. A lot of great fundamentals here.

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4yr ago

Plain

Maker

@daveganly Thank you Dave, we're really grateful for your support!

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4yr ago

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5.0

Based on 5 reviews

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