Most teams run a helpdesk, a feedback board and a survey tool, then copy between them all week. ProductBridge is one system. An AI agent answers support chats from your help center, calls your APIs via tools, workflows and MCP, and hands off when it should. Every chat, survey and vote is captured, deduplicated and scored by reach and revenue, so your roadmap runs on evidence, not opinions. Ship it and everyone who asked is notified. MCP for Claude, ChatGPT and Cursor. Flat pricing, free plan.
This is the 2nd launch from ProductBridge. View more
ProductBridge
Launched this week
AI-native customer support and feedback agent
Most teams run a helpdesk, a feedback board and a survey tool, then copy between them all week. ProductBridge is one system.
An AI agent answers support chats from your help center, calls your APIs via tools, workflows and MCP, and hands off when it should. Every chat, survey and vote is captured, deduplicated and scored by reach and revenue, so your roadmap runs on evidence, not opinions. Ship it and everyone who asked is notified. MCP for Claude, ChatGPT and Cursor. Flat pricing, free plan.
A user submits feedback that makes you roll your eyes. Maybe it sounds unreasonable, or oddly specific, or feels like too much efforts. You almost ignore it and then something clicks.
@simran_kumari11 Thank you! That’s exactly what we’re trying to solve - giving support and product teams the same customer context, so valuable insights don’t get lost between different tools.
One of the greatest challenge that I faced is getting geniune feedback from users and acting on them. Emails and surveys are the one that I reply upon and I think this will help me streamline my workflow. Nice product. Congratulations on the launch.
You guys did an amazng job. Did you manage to bring in any new users today or get some valuable feedback?
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@hareesh_vemasani Loved the idea of bringing support and product feedback together. Abosoltely getting the point that a lot of useful feedback gets lost between these tools. The part about automatically grouping similar requests is pretty neat. Congrats on the launch!🫡
@whatshivamdo Thanks so much! A good feature request shouldn’t disappear when a support chat gets closed. That’s what we’re trying to fix. Really appreciate you checking us out and supporting the launch! 🙌
OpenObserve
The idea of keeping support conversations and product feedback in one customer record makes a lot of sense. Congrats on the launch!
ProductBridge
@simran_kumari11 Thank you! That’s exactly what we’re trying to solve - giving support and product teams the same customer context, so valuable insights don’t get lost between different tools.
Bitrise
Congrats on the launch! I'm wondering how it is different from the AI agents that support companies provide?
Bitrise
really curious to know your product differentiation :) thx
Zennbox
One of the greatest challenge that I faced is getting geniune feedback from users and acting on them. Emails and surveys are the one that I reply upon and I think this will help me streamline my workflow. Nice product. Congratulations on the launch.
AINA
Great day!
You guys did an amazng job. Did you manage to bring in any new users today or get some valuable feedback?
@hareesh_vemasani Loved the idea of bringing support and product feedback together. Abosoltely getting the point that a lot of useful feedback gets lost between these tools. The part about automatically grouping similar requests is pretty neat. Congrats on the launch!🫡
ProductBridge
@whatshivamdo Thanks so much! A good feature request shouldn’t disappear when a support chat gets closed. That’s what we’re trying to fix. Really appreciate you checking us out and supporting the launch! 🙌
Fynix
Congratulations on the launch @hareesh_vemasani @rohithreddy kudos to the team
ProductBridge
@ankur_helak Thank you so much! Means a lot to the team. Really appreciate your support 🙌
PaymentKit
Great launch! Super helpful to have everything in one place. Congrats team!
ProductBridge
@diego_vidal10 Thank you! Glad that resonates 😊 We’ve put a lot into bringing it all together. Really appreciate the support!