Promptly

Name: Promptly
Rating: 4.0 (1 reviews)

Customer support emails, supported with autopilot

4.0•1 review•

7 followers

Customer support emails, supported with autopilot

4.0•1 review•

7 followers

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Customer support tools

Are your work days filled with support emails? Promptly helps scale your customer support by automating replies directly in Gmail. Trained on your knowledge base and writing style, Promptly is designed to answer customer inquiries and requests on the fly. 📥

Free Options

Launch tags:Productivity•Customer Communication•Artificial Intelligence

Launch Team

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Promoted

Really cool product. What inspired you guys to create this considering there are a couple of competitors already. What were you lacking in other products and how are you planning on expanding on this?

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5yr ago

Mintlify

Maker

@russell_ahmed_dider1 Hey Russel! We were inspired to build it because we saw that many of the incumbents who focused on automating customer required an extreme amount of existing data to work. We believing in building something simpler for the smaller players that could work by providing just the knowledge base

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5yr ago

Mintlify

Maker

Hello fellow product hunters 👋 As a founder, my mornings have always been filled with customer emails. While I love hearing from users, answering emails can be time consuming and draining. That's when the idea of automated email replies from a source of truth first came to fruition. To get initial feedback, our team launched Dunder Email, a demo trained on information related to Dunder Mifflin from "The Office". We learned a great deal, but most importantly, how customers interact with a company's knowledge base. After months of hard work, we present to you Promptly! Promptly helps support teams put customer service on autopilot by generating replies based on your knowledge base. We built Promptly with every intention to ease the jobs of customer support reps at companies, big and small. Start automating in just 30 seconds: 📧 Login with Gmail 📄 Connect your knowledge base (website, documentation, etc.) ✨ Watch the magic in action –– automated email replies with the click of a button I'm eager to hear how Promptly can support your team –– sign up for 10 free drafts a month with no credit card required. You can also email hi@promptly.to for a 20% discount your first three months on any paid plan. Happy hunting, Han

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5yr ago

Very smart. Does it use A.I to craft those replies?

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5yr ago

Mintlify

Maker

@ken_moo Hey Ken! It does indeed with GPT-3 and an in-house AI model

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5yr ago

super neat! how much data is typically needed to training the ML model?

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5yr ago

Mintlify

Maker

@pete_myers So little. Just your knowledge base!

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5yr ago

@han_wang6 Would you mind pointing me to a demo? I'd love to see an example knowledge base and answers that can be generated from it. Particularly in response to questions not directly covered by an item in the knowledge base. Thanks!

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5yr ago

Mintlify

Maker

@pete_myers Hey Pete! You can check the demo directly from your landing page at https://www.promptly.to/

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5yr ago

Super helpful product! Thanks for the PH discount offer, what does your regular pricing look like?

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5yr ago

Mintlify

Maker

@amaz_ahmed For our beta pricing plans, it's $19/month for 100 emails a month or $49/month for 300 emails

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5yr ago

Playtext Books

1- Does it work with superhuman? Sending replies there sounds like a great flow. 2- Pricing?

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5yr ago

Mintlify

Maker

@mextremartini Hey Phelipe! 1. Not yet but we can get on it! 2. completely free for 10 emails/month, $19 for 100 emails/month, and $49 for 300 emails/month

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5yr ago

Is this product still alive? Could not locate their website. Error 404!

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5yr ago

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4.0

Based on 1 review

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