Launched this week
Qria
Customer feedback and review gathering with AI insights
24 followers
Customer feedback and review gathering with AI insights
24 followers
Qria helps small businesses collect and understand customer feedback and reviews. Build a form in minutes (star ratings, open text, multiple choice), share it as a QR code or link at your point of sale. Pull in your public reviews from Google Maps, Trustpilot, and TripAdvisor. You get a full dashboard with trends and graphs, plus an AI layer that reads across all your responses and surfaces plain-language summaries and sentiment. Built for anyone who serves customers. 30-day free trial.
Interactive
Free Options
Launch Team / Built With
Viseal
what is the key difference between directly share the QR code of google form? is the advantage mainly on the post analysis using AI?
@hwellmake The analysis is where the real value comes in. If you're running an event and get 200 feedback responses, or your restaurant gets several responses every day, trying to pull any valuable information out of google forms is impossible. Qria does that part for you without the hours of trawling and note-taking. We also pull in your public reviews from around the web and analyse those too, so you really know what people are thinking about your business.
We also offer (and are continuing to work on) lots of custom form branding so you can make it feel like part of your business, rather than a google after-thought. Custom fonts, logos, colours. Even the QRs are brandable with your logo and colours.
I'm definitely keen to hear any other ideas that might make us stand out further from Google forms etc?
Viseal
@greg_digital_clockowrk thanks for the detailed answer. I can resonate
@hwellmake Oh, another thing I forgot to mention! You can get different QRs/short links for different business units (venues, apps, consultants, etc). So you can send out the same form over all your different apps or restaurants or whatever, then directly compare the results. "People seem to love the UX of app A, but not app B" or "I'm getting lots of complaints about wait times, but only in my city centre branch."
At what point will the customer see QR code and want to stop and leave a review? For example, I'm dining in at a restaurant, the server brings me the check and the QR code?
@ozagrodna Whenever it makes sense for the business really! A restaurant might bring a "Let us know what you think" business card with the bill. A cafe might have the QRs as stickers on the table. A tradesperson might include it on their invoice. An event might send out the short link on their socials/email list the day after the event. The options are endless!
Love this, thanks a lot. I have a friend with small business and I sent this to him. It would be interesting to see an yearly plan regarding the pricing.
@lucreka Thank you for sending this on! Yeah, I absolutely intend to add yearly pricing as well. I was waiting to validate that my pricing is in the right ballpark first. I'll move yearly to the top of my to-do list. Thanks!
I really like this. I know this is initially super focused on small business, but one thing I would find incredibly useful as a product manager in a bigger company - feedback aggregation on all kinds of things is a mess - as a value add is a very basic integration; simple export of the aggregated raw data to cloud drives (GDrive, OneDrive, Sharepoint) on a schedule / cron to a well structured markdown file.
This would allow me to integrate the output into my core research stack, know it's up to date, and be super queryable in the context of the rest of my work.
I would likely set the feedback gathering up within the Qria app, but I would like to consume that feedback in my VSCode / Claude CLI / NotebookLM, if that makes sense, because it would really help in the context of everything else I'm working on.
Like "show me feedback about feature x over the last 30 days from both our internal teams and from customer feedback responses", for example, knowing the markdown from your app was there and up to date.
This feels like a super helpful thing. I'm a self employed small buisness owner and Google reviews are fine, but I really struggle to understand what folk actually want these days. This feels like it would really help with figuring that out without being overwhelming.
@sophie_bellingham Thank you! Yeah, I've seen so many public, 2 star reviews of places online with no context as to why.
Really excited for this product, I've organised conferences in academia and collating feedback after was always a pain using Google forms. Especially in a sector where people are so overloaded that sometimes the feedback just didn't get looked at.
@ewen_blair It seems that most feedback never actually gets looked at. Even less so, understood. Reviews trickle in over days and months. A hand written feedback card gets dumped in a box at reception, then scanned through a month later. No one's got time to be reading through all this stuff and trying to make sense of it.