Relay.app

Build an AI team that works for you

5.0•43 reviews•

2.1K followers

Build an AI team that works for you

5.0•43 reviews•

2.1K followers

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Marketing automation platforms

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AI Workflow Automation

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No-Code AI Agent Builder

Relay.app was awarded the Best for Operations & Compliance Teams Award for AI Workflow Automation in Winter 2026

Relay.app the easiest way to create a team of AI agents that work for you across Gmail, Notion, HubSpot and hundreds of other apps. Relay.app agents work for you proactively day and night and get better over time.

Relay.app Reviews

The community submitted 43 reviews to tell us what they like about Relay.app, what Relay.app can do better, and more.

5.0

Based on 43 reviews

Review Relay.app?

Relay.app is praised for its user-friendly interface and robust AI integration, making it a preferred choice for automating workflows. Users appreciate its ability to streamline processes and enhance efficiency. The makers of

Retable

highlight its ease of integration, while

Alter

notes its effectiveness in testing workflows. The tool's human-in-the-loop feature is particularly valued for balancing AI capabilities with human judgment. Despite some login limitations, Relay.app is recognized for its extensive integrations and responsive support team.

+40

Summarized with AI

Pros

workflow automation (29)

human-in-the-loop collaboration (20)

AI integration (19)

user-friendly interface (17)

excellent support (16)

wide range of integrations (15)

fast implementation (12)

multiplayer functionality (4)

Pros

Cons

Reviews

All Reviews

Most Informative

•2 reviews

What's great

The value proposition is unbeatable. I was able to build a custom replacement for a specialized SaaS tool that was costing us double what we now pay for our entire Relay.app subscription.

The platform makes "sophisticated" feel "simple." With just a Google Form, a single AI agent, and a few workflows, we’ve replicated complex logic that used to require a dedicated (and expensive) app. It only consumes a few hundred steps a month, meaning we have massive overhead left to automate other parts of our business. The native AI integration is seamless, it doesn't feel like a "plugin" but a core part of the workflow.

What needs improvement

While the core experience is top-tier, the integration library is still maturing. It covers the essentials like Google Workspace, Slack, and Notion, but for niche industry software, you’ll likely need to rely on webhooks. I’d also love to see more robust error-handling for AI agent outputs; when the AI doesn't perfectly match a schema, the workflow can stumble. Their "Human-in-the-Loop" feature is a great safety net, but more automated "if-then" logic for AI formatting errors would be a game-changer.

The most significant barrier for us, however, is the lack of HIPAA compliance. Since Relay.app is already SOC 2 compliant, they have a great security foundation, but the absence of a standard Business Associate Agreement (BAA) prevents us from using it for some workflows.

vs Alternatives

We primarily weighed Relay.app against Zapier, Make, and Gumloop.

Zapier: It felt like the "safe" but expensive choice. At the scale we needed, the costs were prohibitive, and their AI implementation felt less like a cohesive agent and more like a series of disconnected prompts bolted onto a legacy system.
Make: While incredibly powerful for granular logic, the learning curve was a significant hurdle. We needed to move fast, and building complex logic in Make felt like it required a specialized degree in their specific UI.
Gumloop: We were really impressed by Gumloop, it’s an amazing, AI-native platform that excels at heavy data processing and scraping. However, it felt more like a "sandbox" for technical AI builds. For our specific needs, it didn't quite match Relay’s seamless "Human-in-the-Loop" collaboration features, which were vital for our team-facing workflows.

Relay.app hit the "Goldilocks" zone for us: it has the approachable, user-friendly interface of Zapier but with the deep AI agent capabilities of a tool like Gumloop, all backed by a pricing model that actually makes sense for a small business.

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105 views1mo ago

•1 review

My team and I have just started using Relay. So far we have very few workflows automated but seeing how easy it is to use and the many implementations it has we will definitely add more automations. Customer service is also great and eager to learn from how we use the tool.

What's great

user-friendly interface (17)workflow automation (29)excellent support (16)wide range of integrations (15)

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19 views2yr ago

•1 review

What's great

user-friendly interface (17)AI integration (19)workflow automation (29)excellent support (16)fast implementation (12)multiplayer functionality (4)

Relay.app has been a game-changer for me. The platform is intuitive and easy to use, and the team is constantly building new features that make it even more valuable over time.

One thing that really stood out was Jacob taking the time to meet with me in person to understand my current workflow. He walked through how I manage information across my teams and has been actively working on ways to incorporate features that save time and bring everything together more effectively.

After completing various tasks, demos, and calls, I’m now able to pull everything into a clean one-page summary that gives me exactly what I need at a glance. It highlights key updates, next steps, and even coaching points I can share with my team. That level of clarity has made a big difference in how I stay organized and support my team day to day.

What needs improvement

More automation on the stance of credits to the user. For example, allow the user to set up a weekly notification for the number of credits left or a percentage, and view a target goal based on past runs.

vs Alternatives

Ease of use and integrations

Ratings

Ease of use

Reliability

Value for money

Customization

Report

8 views6d ago

•••

3 4 5

We primarily weighed Relay.app against Zapier, Make, and Gumloop.

Zapier: It felt like the "safe" but expensive choice. At the scale we needed, the costs were prohibitive, and their AI implementation felt less like a cohesive agent and more like a series of disconnected prompts bolted onto a legacy system.
Make: While incredibly powerful for granular logic, the learning curve was a significant hurdle. We needed to move fast, and building complex logic in Make felt like it required a specialized degree in their specific UI.
Gumloop: We were really impressed by Gumloop, it’s an amazing, AI-native platform that excels at heavy data processing and scraping. However, it felt more like a "sandbox" for technical AI builds. For our specific needs, it didn't quite match Relay’s seamless "Human-in-the-Loop" collaboration features, which were vital for our team-facing workflows.