Relay

Free live chat for your website.

11 followers

Free live chat for your website.

11 followers

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Customer support tools

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Social Networking

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Messaging apps

Relay Chat adds anonymous, IRC-style chat on every domain on the Internet, so you can chat with other people browsing the same website.

Launch tags:Chrome Extensions

Launch Team

The idea is amazing! it's a very powerful tool. Are there any restrictions to avoid exposing sensitive data or personal information?

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6yr ago

Relay

Maker

@laura_martinezo Thank you! As an anonymous platform, we try to store as little personal information as possible on our end (just email--which we don't verify--and associated IP addresses). If someone leaks personal info in a public chat, we'll do our best to warn them and remove the message.

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6yr ago

Endorser

This is one of the geniusest (does the word exist?) things i've ever seen. Kudos. I really hope you can make it super viral.

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6yr ago

Relay

Maker

Thank you! We'll do our best. It certainly helps to have such enthusiastic users :)

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6yr ago

This is incredible - so many use cases! Can’t wait to see how it grows. What’s your plan to monetize?

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6yr ago

Relay

Maker

@bennycondon thank you! Same here. We can monetize in at least a couple of different ways. We can sell digital goods to end users, and to website owners, we can sell tools for lead generation, engagement, support, etc. There are still a lot of specifics to be determined, but that's what we're thinking so far.

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6yr ago

First off this is awesome! Second will there be an option to embed this into your own website so users without the chrome extension installed can use the chat?

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6yr ago

Relay

Maker

@masonwright40 thank you! We're working on that right now. You can sign up to get notified when we launch here: https://relaychat.app/coming-soon

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6yr ago

Great Product guys! I hope this really takes off. How do you address the privacy of the conversation on the website the user spends time on? I do agree with Rob Moore above that there needs to be a focus on the conversation addressing the user's concerns. But, overall a great idea guys!

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6yr ago

Relay

Maker

@chandra_paritala Thank you! We try to store as little data as possible with regard to the user. We don't store anything tied to your user id as a result of visiting the site unless you send a message there (in which case we have to). If you use Firefox, we use no tracking. If you use anything else, you can toggle off tracking in the extension settings. You can read our whole privacy policy at https://relaychat.app/privacy

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6yr ago

Hi @sam_winter, two questions. - Could there be a way to reposition or change where and how we access Relay? It being right on the spot where a lot of websites put fixed CTA buttons is not the best approach imo. - I also cannot find a way to delete my account. That's bad UI/UX. Thanks.

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6yr ago

Relay

Maker

@simonp thank you for your questions! For now, you can always drag the Relay button out of the way. We're considering adding a setting that would allow you to choose in which corner of the screen you'd like the button to appear. Unfortunately account deletion is a corner we cut to get to MVP. I agree that it's bad UX so we'll knock it out asap. This will become increasingly important as profiles become more personalized.

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6yr ago

Clockk

Oh my goodness! I can picture myself on some obscure documentation website and scratching my head about some aspect of the page then... BOOM! Someone else is on this page! Maybe they can give me a hand!

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6yr ago