Ringly is an AI phone support rep for your Shopify store.
It answers common calls like order status, returns, and product questions using your website, help docs, product info, and store policies.
When a call needs a human, Seth can transfer it or email your team for follow-up.
Keep your current number, fit into your existing workflow, and review recordings and transcripts after every call.
congrats on the launch, maurizio and ruben! creating an AI phone agent for e-commerce customer service sounds like a game changer. how do you ensure the AI agent can effectively handle a wide range of customer queries?
@mashy Thanks Albert! We do this by giving users the option to customize the agent, based on what their customers need. You can write a prompt with the right information. Or if a human is needed, the AI can transfer the call to a human agent.
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