Screenjar

Request screen recordings with a link

2 followers

Request screen recordings with a link

2 followers

Screenjar gives you a super easy way to request screen recordings from teammates and customers without them having to download/install anything

Launch tags:Design Tools•Customer Communication

Launch Team

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Promoted

How is this not the top voted product already?!?! I can see this being one of those things that you never knew you needed, but can't live without once you use it. An extremely poach-able idea though. I can see Loom releasing this in a few months and taking all the credit

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6yr ago

Hovercode

Maker

@stevens1305 Solid feedback. I agree it's totally poach-able. Not sure how I'll avoid that outside of listening to customers and possibly deep integrations with the most relevant tools.

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6yr ago

Hovercode

Maker

@stevens1305 @osakasaul yeah I think that makes a lot of sense as an integration

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6yr ago

Awesome product and very helpful for customer service 🤩 Great Job Ramy! Any plans for more options? Like adding submitter name or notifications?

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6yr ago

Hovercode

Maker

@meshoo12 Thanks! I'm certainly planning for more options because this is very much an MVP, but I've not decided on the next features yet. The next features will be based on feedback & usage. Adding submitter details & notifications make a lot of sense. Could you see yourself using this? What would your ideal workflow be?

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6yr ago

MemberSpace with Notion

@meshoo12 I'd the say the biggest feature from my perspective is to make sure it works on Safari. Then it can truly be used for 99% of support issues which would be a game changer.

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6yr ago

Hovercode

Maker

@meshoo12 @wardsandler It currently works in Safari with a couple of "experimental features" turned on, so it's likely just a matter of time until it works for Safari generally 🤞🏼

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6yr ago

@ramykhuffash From my perspective as I do customer support I would like to say features like: 1- Giving the submitter an option to add his name or add a comment. 2- To be able to delete videos. 3- To have title for the video like the window or tab name. 4-To have customized page and URL with company name, logo etc... Also I wonder for how long the videos stay hosted?

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6yr ago

Hovercode

Maker

@meshoo12 That all makes sense. Currently the videos are hosted until they're deleted, but I'm thinking it may make sense to make them auto delete after a certain number of days unless specifically saved (as in most cases, the support rep will understand the issue from the video and then won't need it anymore). If you're willing to talk about this a bit more, please email me (ramy@rocketgems.com) it would be good to flesh out these features a bit more

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6yr ago

timing.is

Not often do I come across a product these days that I’m legitimately shocked by the potential huge value created through dead-simple execution. Well done for having the ingenuity to get there first Ramy!

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6yr ago

Cardanti Smart Business Card

@mtrostyle I was writing the same thing when I saw your comment, so I second that.

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6yr ago

Hovercode

Maker

@mtrostyle wow that is some serious praise 😊Thank you! Fingers crossed this can actually be useful for a few people

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6yr ago

Hovercode

Maker

Good morning Product Hunt people 👋🏼 Screenjar makes it super simple to request screen recordings from teammates & customers. If you want some good feedback for a new design you're working on, or want a user to show you an issue they're bumping into, send them a unique link, they use that link to record their screen (without having to install any extensions or download anything), then once they're done recording, the video is uploaded for you to review. It's a super simple workflow with many use cases. This is very much an MVP, but it's functional and ready to be put into action. I'm excited to see how you end up using it. There's a live demo on the homepage that you can try out without signing up, so give that a go to get a better idea of how this works

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6yr ago

Hovercode

Maker

@owenfar1 Thanks! In terms of pricing, I'll come up with a pricing plan if people end up using in in the long run. It's very much an MVP at the moment. The recordings are indeed stored on the server. A setting for them to auto-delete after a few days probably makes sense for some use cases.

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6yr ago

Versoly

Some problems can't be explained well in text. Will be interesting to see if customers find it useful to use video instead.

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6yr ago

Solid product! Maybe make the audio/voice recording optional

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6yr ago

Hovercode

Maker

@cvans That's a good call, I'll add it to my to-do list :-)

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6yr ago

Hovercode

Maker

@cvans Done :)

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6yr ago

@ramykhuffash awesome! Definitely keeping an eye on this

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6yr ago

MemberSpace with Notion

Very clever! We're interested in using that at MemberSpace 🤘

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6yr ago

Hovercode

Maker

@wardsandler I've heard yourself & Ryan on podcasts talk about how important customer service is at MemberSpace, so it would be amazing for this to help with that 🙌🏼

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6yr ago

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