Shelf

Knowledge automation for the changing workplace

2 followers

Knowledge automation for the changing workplace

2 followers

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Shelf powers answers for customers and contact center teams in any platform, on any device, across every channel.

Launch tags:Web App•Productivity•Storage

Launch Team

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One of the things we struggle with is being able to hunt down information because our team is spread out across the world and do different roles. Great to see a better solution for that!

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9yr ago

Shelf

Maker

@ligaze thanks so much for the comment. This is something that we struggled with for years! For us, it's about making sure that information can be easily organized across different groups of people, so the ones who need it can easily find it, and the ones who don't, don't have to see it and be bothered by it. Decluttering someone's information view is just as important as helping people find what they need - so we tried to implement something thoughtful that would consider each perspective.

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9yr ago

@ligaze @ng_colinkennedy My whole professional life as a senior international development professional is all about cohering distributed teams and knowledge management. I was lucky enough to get my hands on the program during beta. I’d used a variety of different platforms before and found them all to be either too complicated or unstable. I’ve been using Shelf for about a year now. I’ve found it to be a practical, no nonsense tool that is brilliant for cohering teams, improving knowledge management and supporting team based workgroups as they come and go. Its fast, stable and efficient. A big bonus is that it also comes with an awesome web clipper for capturing information from a whole host of sources. It's proved a pretty game changing piece of kit for me and the teams I lead. I especially appreciate its ease of use and functionalities; especially its findability functions and ability to capture, store and disseminate information on the go.

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9yr ago

just keep it up!!!!

Pros:

It solved a lot of problems - searching for docs was made so easy; collaboration with the team members a strength; super easy to handle!

Cons:

phone app?

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9yr ago

I love Shelf! I've been using it for a while now and it really helps me find and organize my cloud content. As storage of information and ideas gets messier and messier, Shelf helps me feel organized, knowing I can get to anything I need with ease. I can't wait for the future integrations that will make accessing my information in the cloud even easier.

Pros:

Helps me find my stuff that is scattered all over the cloud

Cons:

Looking forward to the future integrations

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9yr ago

Great product! Very intuitive approach to the UX, which in my opinion is the key to success. Will definitely recommend to my colleagues who, like me, suffer from the information cluttering.

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9yr ago

Shelf

Maker

@yurij_riphyak thanks so much for the kind words. If you have any questions that relate to your specific info clutter pain points, let me know and I'll do my best to offer a few suggestions.

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9yr ago

It's been a great organizational tool for my own use, and it makes it easy to distribute specific items to different groups of other folks. Very effective and flexible overall.

Pros:

Great interface, easy to use, I've found the tagging, search, and organizational tools are vastly better than other tools I've tried

Cons:

A dedicated phone app would be ideal, it I have found it pretty simple to use on my mobile devices in its current form

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9yr ago

i know you need to pay the bills. but i work with groups of cheapskates who would think that US $49/mo is too much.

Pros:

UI is clean and modern

Cons:

too expensive

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9yr ago

Shelf

Maker

Hey Jason, thanks for sharing and we understand your perspective. I get that making the leap from "free for up to 4 users" to "$49/month for up to 8 users" can seem like a bit of a jump. On a semi-related note: I haven't forgotten about your suggestion from a while ago to create bonus incentives for sharing Shelf, that would, in turn, help bring new users onto the platform. We're not there yet, but your idea is still on the drawing board. Thanks for checking in!

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9yr ago