@aminadavg Hello Aminadav, we are aware of this bug and will fix ass soon as possible. You can signup using your facebook account or your email address. Thank you for your patience!
@aminadavg Hi Aminadav, we fixed that problem. Now you should be able to use your google account to sign in. Again, thank you so much for your contribution!
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Great product! But what about customs? Can I declare the value of the item that I purchased myself? If so it would be great. Good luck!
@onurkoyuncu Hello Onur, Thank you for your question, Shippn offers two options for its customers, either the customer handles the customs by themselves or Shippn handles the customs on the customer's behalf and we always recommend our customers to declare the correct value of their items.
love the idea, there are some good options for this kind of thing already available. Just a small question..what prevents me from using a host and then having the host go through my stuff? What kind of assurance / insurance is there that guarantees I will receive what I bought?
@chezacke Hello Chez, thank you for your question.
We are very strict when it comes to selecting hosts and all hosts go through a verification process before getting listed as a host on Shippn. We only approved %5 of the host applications.
Great idea! It would make sense to have a "ship now" landing page that lets you define what to ship and who to ship it to, fill in all details and then on "Next" you have to create an account. Also, we have a pretty large office in Stockholm where we already handle logistics, thought about a solution for businesses?
I'm assuming the idea here is that you put these people's US address in the ship-to fields so a retailer that doesn't ship international has somewhere to ship it to. But I'm curious how people actually pay for the items they buy if they don't have a US issued Credit card or US based paypal account? I don't think a retailer that only ships domestically would accept an international payment method. I realize people can buy from any country, but assuming US is the example. How does that work?
@njdevilsfan85 Hello Andrew, thanks to global credit card companies, most of the credit cards are able to pay in other countries. But for the ones that has the problem you mentioned, we are going to lunch purchase assistance service for our hosts. Thank you for your feedback.
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Is the product available for all countries? In particular Israel and India? Gonna try it out this week! Good luck!
@volkanhaslak Hello Volkan. Sure, you can use shippn from Israel or India. :)
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Hi Shippn!
Here's a quick brain dump on some issues you are probably already aware of and will most likely run into.
Have you put much thought into how credit card companies deal with shipping to addresses that aren't the oners? It is used for fraud prevention. You'll need some good tools for detecting folks using stolen credit and do everything you can to keep them from using your services to stay out of trouble. Tax collection is also an issue.
Have you looked at how to minimize tax duplication for your users? I did a quick test to see what your pricing was and since it is based on package size I'm not sure most folks will have that info when trying to guess what package size the online buyer is sending them. You may want to go with a membership plus actual postage fee to encourage frequent loyal usage and just combine packages if they order frequently and pass the savings on to them.
Lastly you'll want to find reputable folks to be a 3rd party shipper. They need to have business locations where neighbors won't be annoyed with a million delivery trucks coming by each day, and that the packages aren't likely to be stolen. I would definitely choose providers near shipping UPS, FedEx and DHL hubs to save on costs and time. Be sure to get the all the shippers legal documentation since they are likely to have to deal with a lot of tax and shipping forms - especially for lost or damaged packaging. Hopefully you have a pricing model that will allow you to minimize scammers while rewarding ontime shippers. Look up the history on MailBox Etc on how they franchised before getting bought out by UPS (it is a similar kind of story like how PayPal and e-Bay evolved).
If you do this startup well I wouldn't be surprised to see you get bought out by a shipping logistics firm. Lastly change the company holding name from Legrin to Shippn to make things easier later and give more transparency about who you are since you are asking folks to put a lot of trust in you to deliver. Invest in good customer service (Zappos level).
Great service idea & best of luck!
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