Shortwave

Intelligent email, powered by AI — Smarter & faster email designed for stress-free productivity

4.7•23 reviews•

486 followers

Intelligent email, powered by AI — Smarter & faster email designed for stress-free productivity

4.7•23 reviews•

486 followers

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Productivity

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Email clients

Shortwave is a brand new email experience for your Gmail account. We’ve completely redesigned email from the ground up so you can bring order to the chaos and actually enjoy your inbox.

Shortwave Reviews

Name: Shortwave
Rating: 4.68 (23 reviews)

The community submitted 23 reviews to tell us what they like about Shortwave, what Shortwave can do better, and more.

4.7

Based on 23 reviews

Review Shortwave?

Reviewers mostly say Shortwave makes heavy Gmail inboxes faster and easier to process, with strong praise for bundling, smart organization, keyboard shortcuts, side threads, search, and scheduled handling that help people triage mail and reach inbox zero. Many compare it favorably to Gmail, Inbox, Superhuman, and other email apps, saying the workflow feels more practical. Its AI features are usually seen as useful in-context tools, especially summaries and drafting help, though a few users say labels can feel over-eager, summaries too long, and one reports misleading AI claims about a premium capability.

+19

Summarized with AI

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•1 review

I've used every possible email app there is including the basics (Gmail, Inbox, Spark) up to the premium ones including Canary, Hey and Superhuman. Nothing comes close - Shortwave is hands down the best email app on the planet. This app has it all - it's multi-platform, thoughtfully designed, super responsive and the email philosophy just makes sense. They've incorporated AI in the best ways that are actually designed to help (not just as a buzzword). And the features like bundling, the slide out panels, scheduled send and receive, auto-unsubscribe, inbox reorganization, keyboard shortcuts - it's insane! They're a small but responsive team and go out of their way to make you feel good about feedback you're giving. I'm so glad I stumbled upon them - this is a team to watch and a product to use for a long long time.

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17 views2yr ago

•3 reviews

I used Superhuman for years. I switched to Shortwave about six months ago. Superhuman has bells and whistles. Shortwave organizes emails in a way that allows me to process them quickly and intelligently in a way I never could before. Once I got my bundles dialed in. I can open Shortwave and, at a glance, see the entire big picture of what's come in and instantly know where to put my attention next. I also have whole categories of emails that Shortwave knows not to even both showing me until, say, Tuesday at 1pm. Their AI alone has saved me lots of time. I'm not one to have an AI compose anything for me, but having it summarize long incoming emails is a godsend. I HIGHLY recommend this app.

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12 views2yr ago

•3 reviews

Shortwave's been a solid antidote to my inbox. The AI stuff like Smart Summary is neat, but the actual value of Shortwave comes from reinforcing the GTD habits. Clean design, plenty of keyboard shortcuts, and a concrete vision. But it's not perfect - I sometimes feel railroaded by the Smart Labels. It tends to be a bit over-eager in labeling since a lot of the logic is based on the email sender. TLDR: if the GTD workflow appeals to you, Shortwave is probably a good bet.

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10 views3yr ago

•2 reviews

I particularly like the little AI affordances within the existing UI elements, such as little buttons on each thread to get it summarised, or "include a smart summary" when responding on a thread (that has also already existed for a while now). It's those little things - much more than the usual chatbot everybody now adds - that make Shortwave's AI adoption different for me. That and the already great UX for handling the stream of emails, that is just amazing.

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1 view2yr ago

•1 review

Been using this since alpha. It's not a simple gimmick stuck on top of GPT like most AI these days. It actually helps through assessment of existing material and simulation of writing style. As an ADHDer the biggest benefit it brings is that "i don't want to answer this simple email because it's too hard" scenario where I'd leave it for months unanswered. Now I just prompt the AI and it gets me unstuck.

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1 view2yr ago

•1 review

Loved the premise but disappointing experience: asked the AI if it could archive all the emails from a given sender. Bot said yes if I upgraded to premium. I asked it to confirm that functionality - which it did. I upgrade and first thing I ask it to do is to then archive those emails. It tells me then it can't and doesn't have that capability...

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2yr ago

•1 review

Really enjoy the summaries and explainer options. The only downside is sometimes the explanations are longer than the actual email, would like something more condensed as an option in the future. Bundling is nice too!

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3yr ago

•1 review

crazy how this app isnt upvoted to heaven right now. best email platform ive ever used. and ive tried literally every single one—except Superhuman cuz who tf would pay that much for email? Shortwave is disgustingly fast and has every keyboard shortcut you could ask for. But what i care about is how easily i can process emails. I was never inbox zero on the daily—until shortwave. I keep being flabbergasted why everyone passes this one by.

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1 view2yr ago

•1 review

Been using Shortwave for a bit more than a year. Absolutely love it! Nothing else has made managing email load as easy. They also provide exceptional support.

What's great

email organization (1)exceptional support (1)

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1 view9mo ago

•1 review

Best improvement to the default Gmail functionality! Reminds me of Inbox by Gmail which was my favourite email client, so this is a lifesaver. Love the amazing new features constantly getting added

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2yr ago