StringeeX

Omnichannel Contact Center

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Omnichannel Contact Center

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StringeeX is a customer support platform that lets you connect with customers on any channel (phone, chat, email, social media, ). It makes easy to keep track of all your support requests, and monitor customer service agent's effectiveness.

Launch tags:Productivity•User Experience

Launch Team

LM-Kit OneThe Private AI Application Server

Promoted

Look great. A tool makes business talk to customers from different channels. This is a Vietnamese product?

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6yr ago

Maker

@van_van5 Yes, StringeeX is a Vietnamese product and launching to North America and Australia market.

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6yr ago

I found exceptional customer service with StringeeX. It is very easy to use that I can always use it to manage customer support and transfer tickets between teams. When customers interact with us in any channel such as Hotline, Video Call, Social, Livechat, we can answer them immediately. I like StringeeX because of its tools need for an effective customer support management. Highly recommend if you want to find a omminchannel contact center.

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6yr ago

Reasonable price with a lot of useful services. We have been using StringeeX for a year and applying it's video call solutions for two months. Highly recommend for someone need to push online sales, StringeeX's video call solution is magical tools to increase conversion rate.

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6yr ago

Maker

@minh_nguyet_than Thanks for the feedback

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6yr ago

This is a great product with only very reasonable price, completely meeting the needs from basic to complex when building the system of omnichannel contact center, with a team of dedicated customer care and consulting. I am looking forward to the annual event of Stringee: Stringee Tech Talk 2020.

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6yr ago

While there are many contact centers out there, StringeeX prides itself on being one of the few contact centers out there able to use the video call feature on their software. This feature has saved my business! Especially now that we cannot do a lot of in-person meetings. My customer support satisfaction is at an all time high. People really do appreciate it when they can see and interact with their customer support face-to-face. Thanks StringeeX! Keep it up.

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6yr ago

Excellent! It takes only 30 min to setup everything. Super easy to use and user-friendly. Highly recommending for SME companies who need a state-of-the-art communication system with reasonable price.

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6yr ago

APIs of Stringee are very remarkable and powerful. We were able to do a lot of from Stringee. We integrate Chat and Voice Call to build our support app within 1 week. Stringee's technical team is very supportive and are allways willing to help us resolve on time.

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6yr ago

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