StringeeX is a customer support platform that lets you connect with customers on any channel (phone, chat, email, social media, ). It makes easy to keep track of all your support requests, and monitor customer service agent's effectiveness.
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StringeeX is a very extensive and comprehensive communications platform in the cloud. It has literally everything you need to start a company's inbound and outbound communications system from absolutely zero, or to revamp an existing local PBX system to use Cloud-based capabilities.
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Stringee Omnichannel system, StrineeX is just an exception. With an increase in customers whom we have at heart, their care was the real deal and here comes StringeeX. A system that doesn't just save us from the rapid customer growth but also helps us keep track and checks of our customers on a regular base and meeting their demands and helping us reach an amazing target. StringeeX is indeed a pivot that connects us to our customers easily.
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We use Stringee APIs to build voice call and video call for our Mobile App. This allows our users to call from app to app directly via Internet. Call quality is very good. I am satisfied most with fast respoding customer support of Stringee. Highly recommend for Startups.
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Having used StringeeX for 1 year and I am very satisfied with the experience and customer service. Highly recommend for Video Call feature that not many companies in the World provide.
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I love the multichannel capability allowed us to configure channels that our customers choose to contact us such as voice, video, email, chat, sms and social . Agents left feedbacks that the features are very user friendly so we don't need to take time for training.
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With StringeeX you can build the bridge between the customer requirement and actual implementation. The proper management of Outbound and Inbound calls along with a Omnichannel helps Crete an integrated source to verify and understand what the customer actually wants. The fact that it is affordable helps me cut costs yet receive the very same results. StringeeX would be suited for any company because of its cost-effective software, user-friendly approach, easy to use interface with abundant features to customise. To be able to integrate data from different platforms is essential in today's world and I couldn't have been happier. Therefore, I highly recommend using StringeeX for an effective contact centre experience.
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Top notch service
Stringee CS team are very responsible and supportive. They walk me through all steps to configure StringeeX portal carefully and help my team to try all amazing features of the product